{"id":2609,"date":"2021-09-05T08:06:05","date_gmt":"2021-09-05T08:06:05","guid":{"rendered":"https:\/\/umni.bg\/?page_id=2609"},"modified":"2023-01-13T15:04:37","modified_gmt":"2023-01-13T15:04:37","slug":"benefits","status":"publish","type":"page","link":"https:\/\/umni.bg\/en\/benefits\/","title":{"rendered":"Benefits"},"content":{"rendered":"
[vc_row full_width=”stretch_row” equal_height=”yes” css=”.vc_custom_1635972304512{padding-top: 20px !important;padding-bottom: 80px !important;}”][vc_column][vc_raw_html]JTNDaWZyYW1lJTIwbG9hZGluZyUzRCUyMmxhenklMjIlMjB3aWR0aCUzRCUyMjY0MCUyMiUyMGhlaWdodCUzRCUyMjM2MCUyMiUyMGRhdGEtb3JpZ2luYWwtd2lkdGglM0QlMjI2NDAlMjIlMjBkYXRhLW9yaWdpbmFsLWhlaWdodCUzRCUyMjM2MCUyMiUyMHNyYyUzRCUyMmh0dHBzJTNBJTJGJTJGd3d3LnRoaW5nbGluay5jb20lMkZ2aWV3JTJGc2NlbmUlMkYxNjU4ODU4NjI3OTc4NDkzOTU0JTIyJTIwdHlwZSUzRCUyMnRleHQlMkZodG1sJTIyJTIwZnJhbWVib3JkZXIlM0QlMjIwJTIyJTIwd2Via2l0YWxsb3dmdWxsc2NyZWVuJTIwbW96YWxsb3dmdWxsc2NyZWVuJTIwYWxsb3dmdWxsc2NyZWVuJTIwc2Nyb2xsaW5nJTNEJTIybm8lMjIlM0UlM0MlMkZpZnJhbWUlM0UlM0NzY3JpcHQlMjBhc3luYyUyMHNyYyUzRCUyMiUyRiUyRmNkbi50aGluZ2xpbmsubWUlMkZqc2UlMkZyZXNwb25zaXZlLmpzJTIyJTNFJTNDJTJGc2NyaXB0JTNF[\/vc_raw_html][vc_empty_space height=”50px”][\/vc_column][vc_column width=”7\/12″]

Time is money!<\/h2><\/div>

Is your business paying money for time in the old fashion way: for calls, e-mails, and live chat? Who covers the midnight customer\u2019 searches and chats?<\/p>\n

Communication automation is often overlooked but a key to supporting and motivating employees and customers. It leads to savings in time, which means money. When the response is provided instantly, accurately and gives back insight about customers behavior, that results in more revenue and an improved experience for guests and employees.<\/p>\n

As conversational AI allows chatbots to get smarter with each conversation with a user, today the AI digital assistant has become a preferred business digital self-service tool.<\/p>\n<\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=”5\/12″]

\"\"<\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”top” css=”.vc_custom_1635917077964{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #efefef !important;}” custom_styles_landscape=”.vc_custom_1635917077965{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column offset=”vc_col-lg-4 vc_col-md-4 vc_col-xs-12″]

Business advantages<\/h2><\/div><\/div>[\/vc_column][vc_column offset=”vc_col-lg-8 vc_col-md-8 vc_col-xs-12″ custom_styles_portrait=”.vc_custom_1565159415939{margin-top: 40px !important;}”][vc_row_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1565159524928{padding-right: 0px !important;padding-left: 0px !important;}” custom_styles_portrait=”.vc_custom_1565159524932{padding-right: 15px !important;padding-left: 15px !important;}”]
<\/span><\/i><\/span><\/div>
24\/7<\/h6>
Works 24\/7 \u2013 it takes the night and weekend shifts, when employees are not available<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
Used as FAQ<\/h6>
Saves time and resources by automating FAQ<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
Training tool<\/h6>
Tool for training new employees \u2013 the company compendium on their phone<\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1565159496762{padding-right: 0px !important;padding-left: 0px !important;}” custom_styles_portrait=”.vc_custom_1565159496766{padding-right: 15px !important;padding-left: 15px !important;}”]
<\/span><\/i><\/span><\/div>
Increase sales<\/h6>
Boost direct sales through built-in promotions, order forms, and integrations<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
Better staff performance<\/h6>
Helps to optimize staff performance<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
Affordable<\/h6>
It\u2019s the virtual employee that never sleep and cost a fracture of the salary of an employee<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner css=”.vc_custom_1565159524928{padding-right: 0px !important;padding-left: 0px !important;}” custom_styles_portrait=”.vc_custom_1565159524932{padding-right: 15px !important;padding-left: 15px !important;}”]
<\/span><\/i><\/span><\/div>
Turning the flow of questions into structured data and insights to<\/h6>
o Improve the quality of service and support
\no Increase digital efficiency
\no Predict trends among the customers\u2019 search and interest
\no Improve operations
\no Improve management and marketing efforts<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”top” css=”.vc_custom_1635917116053{padding-top: 80px !important;padding-bottom: 80px !important;}” custom_styles_landscape=”.vc_custom_1635917116054{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column offset=”vc_col-lg-4 vc_col-md-4 vc_col-xs-12″]

Customers love it<\/h2><\/div><\/div>[\/vc_column][vc_column offset=”vc_col-lg-8 vc_col-md-8 vc_col-xs-12″ custom_styles_portrait=”.vc_custom_1565159415939{margin-top: 40px !important;}”][vc_row_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1565159524928{padding-right: 0px !important;padding-left: 0px !important;}” custom_styles_portrait=”.vc_custom_1565159524932{padding-right: 15px !important;padding-left: 15px !important;}”]
<\/span><\/i><\/span><\/div>
24\/7<\/h6>
The first line of contact - on demand, 24\/7<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
Self-service<\/h6>
Digital contactless self-service, increases the sense of safety when communicating with business<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
On demand<\/h6>
Useful, easy to use, and convenient \u2013 on the phone, no downloads and installation<\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1565159496762{padding-right: 0px !important;padding-left: 0px !important;}” custom_styles_portrait=”.vc_custom_1565159496766{padding-right: 15px !important;padding-left: 15px !important;}”]
<\/span><\/i><\/span><\/div>
Immediate response<\/h6>
Responds instantly in one or more languages<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
Happy customers<\/h6>
Eliminates customer dissatisfaction from waiting for answers to questions and requests<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
Increases satisfaction<\/h6>
Users receive information or service when they request it and in a convenient format, regardless of their location, business hours, or time of day<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”top” css=”.vc_custom_1635917132942{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #efefef !important;}” custom_styles_landscape=”.vc_custom_1635917132944{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column offset=”vc_col-lg-4 vc_col-md-4 vc_col-xs-12″]

Employee benefits<\/h2><\/div><\/div>[\/vc_column][vc_column offset=”vc_col-lg-8 vc_col-md-8 vc_col-xs-12″ custom_styles_portrait=”.vc_custom_1565159415939{margin-top: 40px !important;}”][vc_row_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1565159524928{padding-right: 0px !important;padding-left: 0px !important;}” custom_styles_portrait=”.vc_custom_1565159524932{padding-right: 15px !important;padding-left: 15px !important;}”]
<\/span><\/i><\/span><\/div>
Higher efficiency<\/h6>
Helps for higher efficiency by decreasing the routine tasks<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
Increases satisfaction<\/h6>
Increases job satisfaction \u2013 more skilled work is done, less interruptions<\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1565159496762{padding-right: 0px !important;padding-left: 0px !important;}” custom_styles_portrait=”.vc_custom_1565159496766{padding-right: 15px !important;padding-left: 15px !important;}”]
<\/span><\/i><\/span><\/div>
Provoke growth<\/h6>
Increases the motivation for professional growth<\/div><\/div><\/div><\/div>
<\/span><\/i><\/span><\/div>
Bio-safety<\/h6>
Reduces the need for personal contact for basic information and routine tasks<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner css=”.vc_custom_1565159524928{padding-right: 0px !important;padding-left: 0px !important;}” custom_styles_portrait=”.vc_custom_1565159524932{padding-right: 15px !important;padding-left: 15px !important;}”]
<\/span><\/i><\/span><\/div>
Gives extra time<\/h6>
Gives extra time to communicate with users when there is a need for human touch, empathy, and attention or to perform more complex tasks<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner]
<\/i><\/span>
In June\u201920, CB Insights identified AI chatbots as one of the technologies that would change customer service and customer support globally in the years to come.<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1635917403069{padding-top: 80px !important;padding-bottom: 80px !important;}” custom_styles_portrait=”.vc_custom_1635917403071{padding-bottom: 50px !important;}” custom_styles_landscape=”.vc_custom_1635917403070{padding-top: 70px !important;padding-bottom: 70px !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1633587793102{margin-bottom: 50px !important;}”]
<\/span><\/i><\/span><\/div>
Free Trial<\/h6>
Request a Free 14-day trial! No credit card required<\/div><\/div><\/div><\/div>[vc_empty_space]
<\/i><\/span>Read more<\/i><\/span><\/a><\/div>[\/vc_column][vc_column width=”1\/2″]
<\/span><\/i><\/span><\/div>
Request a DEMO<\/h6>
Not ready yet? Request a DEMO with our team<\/div><\/div><\/div><\/div>[vc_empty_space]
<\/i><\/span>Read more<\/i><\/span><\/a><\/div>[\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"

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