{"id":2644,"date":"2021-09-05T10:26:16","date_gmt":"2021-09-05T10:26:16","guid":{"rendered":"https:\/\/umni.bg\/?page_id=2644"},"modified":"2023-03-06T12:11:01","modified_gmt":"2023-03-06T12:11:01","slug":"chatbot-case-studies","status":"publish","type":"page","link":"https:\/\/umni.bg\/en\/chatbot-case-studies\/","title":{"rendered":"Case Studies"},"content":{"rendered":"
[vc_row full_width=”stretch_row” css=”.vc_custom_1636285004752{padding-top: 20px !important;padding-bottom: 80px !important;}”][vc_column][vc_raw_html]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[\/vc_raw_html][vc_empty_space]
casadifiore_casestudy<\/a><\/div>

Casa di Fiore SPA & Medical Hotel<\/a><\/h3>

Miss Fiore – the indispensable member of the hotel team<\/strong>
In one year, the hotel AI chatbot saved nearly 7,000 hotel employee work hours (equivalent to the work of 3-4 employees each month).<\/p>\n<\/div>

March 6, 2023<\/a><\/div><\/div>
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chatbot_casestudy_izgreva<\/a><\/div>

Hotel Complex Izgreva<\/a><\/h3>

Releasing the Manager from the night shifts<\/strong>
In 3 months, the hotel AI chatbot saved 47 working days to the Hotel Manager automating the conversation with over 2800 customers.<\/p>\n<\/div>

April 4, 2022<\/a><\/div><\/div>
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chatbot_casestudy_reverse<\/a><\/div>

Dermatology clinic<\/a><\/h3>

Automating online communication<\/strong>
Up to 80% of the social network inquiries went unanswered. The AI chatbot answered over 10,000 clinic customer question in 16 months.<\/p>\n<\/div>

November 3, 2021<\/a><\/div><\/div>
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chatbot_casestudy_beautypoint<\/a><\/div>

Beauty Studio<\/a><\/h3>

Making customers happy<\/strong>
100% of customers book a procedure on promotion through the Beautco-bot, 30% do it always when going to Beauty Point Studio<\/p>\n<\/div>

October 5, 2021<\/a><\/div><\/div>
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chatbot_casestudy_teztour<\/a><\/div>

Tour operator<\/a><\/h3>

Saving time through automation<\/b>
\nIn 10 months, TEZBot saved 850+ working hours to the staff, collected 1100+ inquiries and answered 30 000+ questions<\/p>\n<\/div>

October 4, 2021<\/a><\/div><\/div>
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Read More<\/a><\/div><\/div><\/div><\/div><\/article>
chatbot_casestudy_varnalibrary<\/a><\/div>

Library<\/a><\/h3>

Collecting inquiries and orders<\/strong>
In 3 months, the bot-librarian \u201cEllie\u201d handled 30% of Varna Regional Library customers\u2019 requests for book reassignment<\/p>\n<\/div>

October 4, 2021<\/a><\/div><\/div>
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Read More<\/a><\/div><\/div><\/div><\/div><\/article><\/div><\/div><\/section>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Bulgarian.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"wf_page_folders":[241],"class_list":["post-2644","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/pages\/2644","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/comments?post=2644"}],"version-history":[{"count":3,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/pages\/2644\/revisions"}],"predecessor-version":[{"id":19393,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/pages\/2644\/revisions\/19393"}],"wp:attachment":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media?parent=2644"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/wf_page_folders?post=2644"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}