{"id":5,"date":"2019-07-10T05:41:10","date_gmt":"2019-07-10T05:41:10","guid":{"rendered":"https:\/\/umni.bg\/"},"modified":"2024-01-25T21:43:22","modified_gmt":"2024-01-25T21:43:22","slug":"home","status":"publish","type":"page","link":"https:\/\/umni.bg\/en\/","title":{"rendered":"Chatbot with AI and Dynamic Forms"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; custom_styles_mobile=&#8221;.vc_custom_1635918601882{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css=&#8221;.vc_custom_1635918601879{background-color: #470444 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1565163933956{padding-top: 35px !important;padding-bottom: 10px !important;}&#8221; custom_styles_mobile=&#8221;.vc_custom_1565163933961{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]\n\t\t\t<!-- START homepage REVOLUTION SLIDER 6.6.18 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_5_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_5_1\" style=\"\" data-version=\"6.6.18\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-13\" data-title=\"Intro\" data-anim=\"adpr:false;ms:500;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/umni.bg\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"Intro\" title=\"slide_1_bg.jpg\" width=\"1920\" height=\"990\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/umni.bg\/wp-content\/plugins\/revslider\/public\/assets\/assets\/transparent.png\" data-bg=\"p:center top;c:#470444;\" data-parallax=\"off\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#000000\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:637px,526px,399px,246px;yo:245px,202px,153px,94px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:18,14,10,6;l:22,18,13,8;fw:500;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:145px,119px,90px,55px;h:71px,58px,44px,27px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:2660;sR:2660;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:6040;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:20;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Hello, I am Robo. How can I help you? \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><h1\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-1\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer Restaurant-Display\"\n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,c,c;xo:35px,25px,0,-1px;y:m;yo:-116px,-116px,-200px,-96px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:80,50,60,40;l:85,55,65,47;ls:0px,0px,0px,0;fw:800,700,700,700;a:left,left,center,center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:517px,333px,425px,289px;h:182px,124px,139px,auto;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:100%;o:1;\"\n\t\t\t\t\t\t\t\tdata-frame_0_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:400;sp:1500;sR:400;\"\n\t\t\t\t\t\t\t\tdata-frame_1_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;e:nothing;st:w;sp:1000;sR:7100;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:12;font-family:'Nunito';\"\n\t\t\t\t\t\t\t>AI Chatbot<br>That is Easy \n\t\t\t\t\t\t\t<\/h1><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-5\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#000000\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:865px,714px,542px,334px;yo:328px,270px,205px,126px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:18,14,10,6;l:22,18,13,8;fw:500;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:164px,135px,102px,62px;h:70px,57px,43px,26px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:3190;sR:3190;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:5510;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:18;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>How can I get in touch with the sales department? \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-6\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#000000\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:671px,554px,420px,259px;yo:462px,381px,289px,178px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:18,14,10,6;l:22,18,13,8;fw:500;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:158px,130px,98px,60px;h:68px,56px,42px,25px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:3750;sR:3750;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:4950;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:16;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>You can contact Sales by filling the form below. \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-7\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ecf2f5||#ffffff||#ffffff||#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,c,c;xo:35px,25px,0,2px;y:m;yo:48px,0,-80px,142px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:16,18,18,18;l:26,26,26,26;ls:0,0px,0px,0px;a:left,left,center,center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:454px,414px,422px,394px;h:auto,54px,53px,auto;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:100%;\"\n\t\t\t\t\t\t\t\tdata-frame_0_mask=\"u:t;y:100%;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"e:power2.inOut;st:600;sp:1500;sR:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;e:nothing;st:w;sp:1000;sR:6900;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:11;font-family:'Rubik';\"\n\t\t\t\t\t\t\t>Having AI chatbot on your website has never been that easy and affordable! Automate up to 75% of your customers questions and inquiries with conversational AI digital assistant without special tech skills. \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-8\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#000000\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:919px,758px,575px,354px;yo:575px,474px,360px,222px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:18,14,10,6;l:22,18,13,8;fw:500;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:133,109,82,50;h:53px,43px,32px,19px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:4320;sR:4320;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:4380;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:14;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Okay! Thank you very much, Robo! \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-9\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:613px,506px,384px,236px;yo:231px,190px,144px,88px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,16,12,7;l:0,20,15,9;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:203px,167px,126px,77px;h:139px,114px,86px,53px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:2460;sR:2460;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:6240;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:19;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/umni.bg\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"981\" height=\"672\" data-lazyload=\"\/\/umni.bg\/wp-content\/uploads\/2021\/10\/left_bubble.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-11\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer rev-btn\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/umni.bg\/request-a-demo\/\" target=\"_self\"\n\t\t\t\t\t\t\t\tdata-type=\"button\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,c,c;xo:225px,190px,100px,109px;y:m;yo:164px,100px,2px,13px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:nowrap,nowrap,nowrap,normal;s:16,10,14,14;l:14,10,14,14;ls:0,0,0px,0px;fw:700,900,400,400;a:left,inherit,center,center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:214px,150px,auto,183px;h:auto,44px,auto,37px;\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:21,15,15,10;r:44,40,40,30;b:21,15,15,10;l:44,40,40,30;\"\n\t\t\t\t\t\t\t\tdata-border=\"bos:solid;boc:#de0054;bow:2px,2px,2px,2px;bor:15px,15px,15px,15px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:1100;sp:1500;sR:1100;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sp:1000;sR:6400;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"c:#fff;bgc:#de0054;boc:#de0054;bor:15px,15px,15px,15px;bos:solid;bow:2px,2px,2px,2px;oX:50;oY:50;sp:200;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;background-color:rgba(255,255,255,0);font-family:'Rubik';cursor:pointer;outline:none;box-shadow:none;box-sizing:border-box;-moz-box-sizing:border-box;-webkit-box-sizing:border-box;\"\n\t\t\t\t\t\t\t>Request a DEMO \n\t\t\t\t\t\t\t<\/a><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-12\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:653px,539px,409px,252px;yo:445px,367px,278px,171px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,16,12,7;l:0,20,15,9;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:203px,167px,126px,77px;h:139px,114px,86px,53px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:3470;sR:3470;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:5230;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:15;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/umni.bg\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"981\" height=\"672\" data-lazyload=\"\/\/umni.bg\/wp-content\/uploads\/2021\/10\/left_bubble.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-13\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:840px,693px,526px,324px;yo:312px,257px,195px,120px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,16,12,7;l:0,20,15,9;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:203px,167px,126px,77px;h:139px,114px,86px,53px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:2940;sR:2940;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:5760;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:17;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/umni.bg\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"981\" height=\"673\" data-lazyload=\"\/\/umni.bg\/wp-content\/uploads\/2021\/10\/right_bubble.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-14\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:879px,725px,550px,339px;yo:554px,457px,347px,214px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,16,12,7;l:0,20,15,9;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:203px,167px,126px,77px;h:139px,114px,86px,53px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:4040;sR:4040;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:4660;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:13;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/umni.bg\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"981\" height=\"673\" data-lazyload=\"\/\/umni.bg\/wp-content\/uploads\/2021\/10\/right_bubble.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-34\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:r;xo:231px,231px,0,-71px;y:m;yo:-23px,-23px,0,0;\"\n\t\t\t\t\t\t\t\tdata-text=\"l:22;a:inherit;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:293px,293px,293px,760px;h:586px,586px,586px,700px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:1000;sp:1500;sR:1000;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sp:1000;sR:6500;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/umni.bg\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"1273\" height=\"2543\" data-lazyload=\"\/\/umni.bg\/wp-content\/uploads\/2021\/10\/transp_phone.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-5-slide-13-layer-56\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer rev-btn\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/umni.bg\/en\/free-trial\" target=\"_self\"\n\t\t\t\t\t\t\t\tdata-type=\"button\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff||#9d5f36||#ffffff||#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,c,c;xo:34px,25px,-100px,-120px;y:m;yo:164px,100px,0,13px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:nowrap,nowrap,nowrap,normal;s:16,10,14,14;l:14,10,14,14;ls:0,0,0px,0px;fw:700,900,400,400;a:inherit,inherit,center,center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:170px,150px,auto,138px;h:auto,44px,auto,37px;\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:21,15,15,10;r:44,40,40,30;b:21,15,15,10;l:44,40,40,30;\"\n\t\t\t\t\t\t\t\tdata-border=\"bos:solid;boc:#de0054;bow:2px,2px,2px,2px;bor:15px,15px,15px,15px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:1100;sp:1500;sR:1100;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sp:1000;sR:6400;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"c:#fff;bgc:rgba(255,255,255,0.1);boc:#de0054;bor:15px,15px,15px,15px;bos:solid;bow:2px,2px,2px,2px;oX:50;oY:50;sp:200;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;background-color:#de0054;font-family:'Rubik';cursor:pointer;outline:none;box-shadow:none;box-sizing:border-box;-moz-box-sizing:border-box;-webkit-box-sizing:border-box;\"\n\t\t\t\t\t\t\t>Free Trial \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_5_1',rl:[1240,1024,778,480],el:[970,768,960,500],gw:[1240,1024,778,480],gh:[970,768,960,500],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider51\"]!==undefined) {window.RS_MODULES.modules[\"revslider51\"].once = false;window.revapi5 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1635918612874{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #efefef !important;}&#8221; custom_styles_mobile=&#8221;.vc_custom_1635918612879{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1633529387198{padding-top: 35px !important;padding-bottom: 10px !important;}&#8221; custom_styles_mobile=&#8221;.vc_custom_1633529387206{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<div id='cws-milestone-662a947f9fcf1' class='cws-milestone-module'><div class='cws-milestone-main'><div class='cws-milestone-wrapper'><div class='cws-milestone-icon-wrapper'><span class='icon'><i class='cws_vc_shortcode_icon_3x fas fa-comments'><\/i><\/span><\/div><div class='cws-milestone-number-wrapper'><div class='cws-milestone-number' data-speed=\"2000\">13<\/div><div class=\"cws-milestone-sup\">+ mln<\/div><\/div><div class='cws-milestone-info'><div class='cws-milestone-title'>Interactions in the Chatbots<\/div><div class='cws-milestone-desc'>More than 13 million customer interactions<\/div><\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1633529529078{border-left-width: 1px !important;padding-top: 35px !important;padding-bottom: 10px !important;}&#8221; custom_styles_mobile=&#8221;.vc_custom_1633529529083{border-top-width: 1px !important;padding-top: 0px !important;padding-bottom: 0px !important;border-top-color: rgba(99,152,197,0.4) !important;border-top-style: solid !important;}&#8221;]<div id='cws-milestone-662a947fa007f' class='cws-milestone-module'><div class='cws-milestone-main'><div class='cws-milestone-wrapper'><div class='cws-milestone-icon-wrapper'><span class='icon'><i class='cws_vc_shortcode_icon_3x fas fa-clock'><\/i><\/span><\/div><div class='cws-milestone-number-wrapper'><div class='cws-milestone-number' data-speed=\"2000\">12<\/div><div class=\"cws-milestone-sup\">minutes<\/div><\/div><div class='cws-milestone-info'><div class='cws-milestone-title'>Saving Time<\/div><div class='cws-milestone-desc'>up to 12 minutes per customer saved to business<\/div><\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1633529535444{border-left-width: 1px !important;padding-top: 35px !important;padding-bottom: 10px !important;}&#8221; custom_styles_mobile=&#8221;.vc_custom_1633529535452{border-top-width: 1px !important;padding-top: 0px !important;padding-bottom: 0px !important;border-top-color: rgba(99,152,197,0.4) !important;border-top-style: solid !important;}&#8221;]<div id='cws-milestone-662a947fa0371' class='cws-milestone-module'><div class='cws-milestone-main'><div class='cws-milestone-wrapper'><div class='cws-milestone-icon-wrapper'><span class='icon'><i class='cws_vc_shortcode_icon_3x far fa-handshake'><\/i><\/span><\/div><div class='cws-milestone-number-wrapper'><div class='cws-milestone-number' data-speed=\"2000\">100,000<\/div><div class=\"cws-milestone-sup\">+<\/div><\/div><div class='cws-milestone-info'><div class='cws-milestone-title'>Saved Working Hours<\/div><div class='cws-milestone-desc'>By all chatbots made on our platform<\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1665643150063{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221; custom_styles_portrait=&#8221;.vc_custom_1665643150064{padding-top: 0px !important;}&#8221; custom_styles_mobile=&#8221;.vc_custom_1665643150065{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;4\/12&#8243; custom_styles_portrait=&#8221;.vc_custom_1633522422052{padding-top: 50px !important;}&#8221; css=&#8221;.vc_custom_1633522422044{margin-right: 20px !important;}&#8221;][vc_empty_space]<div id='cws-image-662a947fa0499' class='cws-image-module effect-no-hover'><div class=\"main-image\"><img decoding=\"async\" src=\"https:\/\/umni.bg\/wp-content\/uploads\/2022\/10\/jkhgfdc.png\" srcset=\"https:\/\/umni.bg\/wp-content\/uploads\/2022\/10\/jkhgfdc.png 468w, https:\/\/umni.bg\/wp-content\/uploads\/2022\/10\/jkhgfdc-300x200.png 300w\" sizes=\"(max-width: 468px) 100vw, 468px\" alt=\"\" class=\"main-image-main\" \/><\/div><\/div>[\/vc_column][vc_column width=&#8221;8\/12&#8243;]<div class='cws-textmodule-662a947fa0ea4 cws-textmodule'><div class='cws-textmodule-header subtitle-beside'><h2 class='cws-textmodule-title'>Your website is crying for an AI chatbot!<\/h2><\/div><div class='cws-textmodule-content-wrapper'><ul>\n<li>Up to <a class=\"purple\" href=\"https:\/\/explore.contentsquare.com\/2022-benchmark\/2022-digital-benchmark-report\"><strong>65%<\/strong><\/a> of users leave a business website after viewing only <strong><span style=\"color: #de0054;\">1 page<\/span><\/strong><\/li>\n<li><strong><span style=\"color: #de0054;\">54%<\/span><\/strong> of website visitors scroll down only to <strong><span style=\"color: #de0054;\">half of a webpage<\/span><\/strong> and then leave it<\/li>\n<li><strong><span style=\"color: #de0054;\">35% to 45%<\/span><\/strong> of the customers search for information and assistance on the business website <strong><span style=\"color: #de0054;\">outside of business hours<\/span><\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Do you know<\/strong> if your customers got what they were looking for? What Google Analytics says about your website bounce rate?<\/p>\n<\/div><\/div><div id='cws_msg_box_662a947fa14ff' class='cws-msg-box-module type-error'><span class='icon'><i class='fas fa-angle-double-right'><\/i><\/span><div class='cws-msg-box-info'><div class='cws-msg-box-title'>The AI chatbot on your site is the answer:<\/div><div class='cws-msg-box-desc'>Selling, engaging, and assisting 24\/7, collecting first and zero party data.<\/div><\/div><\/div><div id='cws_msg_box_662a947fa15ff' class='cws-msg-box-module type-error'><span class='icon'><i class='fas fa-angle-double-right'><\/i><\/span><div class='cws-msg-box-info'><div class='cws-msg-box-title'>Best of all:<\/div><div class='cws-msg-box-desc'>It is good for a business from any industry and size, also fast and easy to create, and affordable. All obstacles removed!<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1665643171029{padding-top: 30px !important;padding-bottom: 80px !important;}&#8221; custom_styles_portrait=&#8221;.vc_custom_1665643171031{padding-top: 0px !important;}&#8221; custom_styles_mobile=&#8221;.vc_custom_1665643171032{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;4\/12&#8243; custom_styles_portrait=&#8221;.vc_custom_1633522422052{padding-top: 50px !important;}&#8221; css=&#8221;.vc_custom_1633522422044{margin-right: 20px !important;}&#8221;][vc_empty_space]<div id='cws-image-662a947fa172b' class='cws-image-module effect-no-hover'><div class=\"main-image\"><img decoding=\"async\" src=\"https:\/\/umni.bg\/wp-content\/uploads\/2022\/10\/Capture-1.png\" srcset=\"https:\/\/umni.bg\/wp-content\/uploads\/2022\/10\/Capture-1.png 472w, https:\/\/umni.bg\/wp-content\/uploads\/2022\/10\/Capture-1-300x194.png 300w\" sizes=\"(max-width: 472px) 100vw, 472px\" alt=\"\" class=\"main-image-main\" \/><\/div><\/div>[\/vc_column][vc_column width=&#8221;8\/12&#8243;]<div class='cws-textmodule-662a947fa20d1 cws-textmodule'><div class='cws-textmodule-header subtitle-above'><h2 class='cws-textmodule-title'>On top of it...<\/h2><\/div><div class='cws-textmodule-content-wrapper'><ul>\n<li>Are you and your staff overwhelmed by the rising number of repetitive customer questions and digital-first customers wanting it \u201cnow\u201d?<\/li>\n<li>Does your business receive a huge number of calls, emails, and messages, and a significant part of the time is lost due to repeating the same information in response to customers and partners?<\/li>\n<li>Is your business challenged by a lack of employees or high turnover that affects customer service and cost?<\/li>\n<\/ul>\n<\/div><\/div><div id='cws_msg_box_662a947fa2486' class='cws-msg-box-module type-error'><span class='icon'><i class='fas fa-angle-double-right'><\/i><\/span><div class='cws-msg-box-info'><div class='cws-msg-box-title'>The best time to implement an AI digital assistant is now!<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1659534830846{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #efefef !important;}&#8221; custom_styles_portrait=&#8221;.vc_custom_1659534830848{padding-top: 0px !important;}&#8221; custom_styles_mobile=&#8221;.vc_custom_1659534830849{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;4\/12&#8243; custom_styles_portrait=&#8221;.vc_custom_1633522422052{padding-top: 50px !important;}&#8221; css=&#8221;.vc_custom_1633522422044{margin-right: 20px !important;}&#8221;][vc_empty_space]<div id='cws-image-662a947fa2515' class='cws-image-module effect-no-hover'><div class=\"main-image\"><img decoding=\"async\" src=\"https:\/\/umni.bg\/wp-content\/uploads\/2022\/07\/not-sure-8.png\" srcset=\"https:\/\/umni.bg\/wp-content\/uploads\/2022\/07\/not-sure-8.png 650w, https:\/\/umni.bg\/wp-content\/uploads\/2022\/07\/not-sure-8-300x254.png 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" alt=\"\" class=\"main-image-main\" \/><\/div><\/div>[\/vc_column][vc_column width=&#8221;8\/12&#8243;]<div class='cws-textmodule-662a947fa2dbd cws-textmodule'><div class='cws-textmodule-header subtitle-above'><h6 class='cws-textmodule-title'>Still not sure?<\/h6><\/div><\/div><div id='cws_msg_box_662a947fa31cc' class='cws-msg-box-module type-error'><span class='icon'><i class='fas fa-angle-double-right'><\/i><\/span><div class='cws-msg-box-info'><div class='cws-msg-box-title'>Easy to add<\/div><div class='cws-msg-box-desc'>Implement it on your website \u2013 it\u2019s a copy\/paste job.<\/div><\/div><\/div><div id='cws_msg_box_662a947fa32f3' class='cws-msg-box-module type-error'><span class='icon'><i class='fas fa-angle-double-right'><\/i><\/span><div class='cws-msg-box-info'><div class='cws-msg-box-title'>Make smart decisions<\/div><div class='cws-msg-box-desc'>Get back first and zero-part data about your customers\u2019 behavior and interests to be smart in your decisions and one step ahead of your competitors.<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1651655579735{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #efefef !important;}&#8221; custom_styles_portrait=&#8221;.vc_custom_1651655579736{padding-bottom: 50px !important;}&#8221; custom_styles_landscape=&#8221;.vc_custom_1651655579736{padding-top: 70px !important;padding-bottom: 70px !important;}&#8221;][vc_column][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;But I want to keep the human touch&#8221; tab_id=&#8221;1633377182025-e238e81e-7ea8&#8243;][vc_column_text]Do not fear <strong>customer communication automation<\/strong>. The human touch, the smile, and compassion will remain if there are people on duty. However, make an intelligent decision to remove routine from the life of your employees and customers, and decrease the cost of service and time waste, <strong>instead of:<\/strong><\/p>\n<ul>\n<li>Hiring more employees to catch up with the communication volume<\/li>\n<li>Having more employees on duty to meet the customers\u2019 expectations for 24\/7 &amp; Now<\/li>\n<li>Spending more time and effort for staff training and keeping standards up<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Basic bots are Not the solution&#8221; tab_id=&#8221;1633377182087-482b760e-4d89&#8243;][vc_column_text]Basic chatbots have failed the business as buttons and links were not enough for customer service and support. Bots need to understand what customers ask and guide them to action. Conversational AI is the perfect addition to a chatbot or a voice bot to do that. Yet, getting one even today on your own is not a piece of cake on the well-advertised platforms, because:<\/p>\n<ul>\n<li>It is still complicated to create even the basic parts of the bot<\/li>\n<li>You need to hire someone to make integration with conversational AI platforms and other settings<\/li>\n<li>Good luck understanding on your own how to train the conversational AI for your bot.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>But there is a solution.<\/strong>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1635918657852{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; custom_styles_portrait=&#8221;.vc_custom_1635918657854{padding-bottom: 50px !important;}&#8221; custom_styles_landscape=&#8221;.vc_custom_1635918657853{padding-top: 70px !important;padding-bottom: 70px !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1633416880173{margin-top: 70px !important;}&#8221;][vc_column_inner width=&#8221;5\/12&#8243;]<div id='cws-image-662a947fa341f' class='cws-image-module effect-no-hover'><div class=\"main-image\"><img decoding=\"async\" src=\"https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/platform_rocket.png\" srcset=\"https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/platform_rocket.png 1200w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/platform_rocket-300x200.png 300w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/platform_rocket-1024x683.png 1024w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/platform_rocket-768x512.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" alt=\"\" class=\"main-image-main\" \/><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;7\/12&#8243;]<div class='cws-textmodule-662a947fa3f1c cws-textmodule'><div class='cws-textmodule-header subtitle-above'><h2 class='cws-textmodule-title'>As easy as 1-2-3<\/h2><\/div><\/div><div id='cws_msg_box_662a947fa4218' class='cws-msg-box-module type-error'><span class='icon'><i class='fas fa-angle-double-right'><\/i><\/span><div class='cws-msg-box-info'><div class='cws-msg-box-title'>Umni AI chatbot creator<\/div><div class='cws-msg-box-desc'>We\u2019ve built the technology to create and maintain an AI chatbot for your business as easily as possible without any technical skills for you to handle it. Yes, yourself, your team! Only the most important elements that do the job.<\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;60px&#8221;][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Get the top 10 questions&#8221; tab_id=&#8221;1635953790186-1352cf20-33da&#8221;][vc_column_text]\n<ul>\n<li>Get the top 10 questions and inquiries under the fingertips of your customers.<\/li>\n<li>Create content that is navigated through scroll and clicks and complement your website by simply adding text, pictures, and links &#8211; for fast and convenient access.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>\u201cBut I don\u2019t have a website, only social media\u201d<\/strong><\/p>\n<p>We have thought about that. You can <strong>generate a landing page<\/strong> for your AI digital assistant straight from our platform![\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Create a form&#8221; tab_id=&#8221;1635953790363-009a2cba-1ba7&#8243;][vc_column_text]\n<ul>\n<li>Create a form, or two (or more, as many as you need) to collect customer orders, inquiries, suggestions, etc. Collect name, e-mail, telephone, anything you need to perfectly assist your customer.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>\u201cDo you keep the customer data?\u201d<\/strong><\/p>\n<p>You will receive it instantly in your e-mail and even can get an SMS notification about it \u2013 and it will be gone from the AI digital assistant, forever.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Train you AI digital assistant&#8221; tab_id=&#8221;1635953790529-de8ef5e0-4731&#8243;][vc_column_text]\n<ul>\n<li>Train your AI digital assistant to chat with your customers <strong>in 3 simple steps<\/strong>: choose a topic, provide a few sample questions, give an answer to it. Test it. Repeat. Do it for all FAQs.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>\u201cWhat if I do not understand this?\u201d<\/strong><\/p>\n<p>Don\u2019t\u2019 worry. There are training tools for you in our platform and our team is here to help you do it right. If a beauty salon owner and a newly born baby\u2019 mom can do it, you can do it too![\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; particles=&#8221;1&#8243; particles_color=&#8221;#f4f4f4&#8243; css=&#8221;.vc_custom_1635918649915{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #efefef !important;}&#8221; custom_styles_portrait=&#8221;.vc_custom_1635918649918{padding-top: 0px !important;}&#8221; custom_styles_mobile=&#8221;.vc_custom_1635918649919{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;4\/12&#8243; custom_styles_portrait=&#8221;.vc_custom_1565163364093{padding-top: 50px !important;}&#8221;][vc_empty_space height=&#8221;64px&#8221;]<div id='cws-image-662a947fa42db' class='cws-image-module effect-no-hover'><div class=\"main-image\"><img decoding=\"async\" src=\"https:\/\/umni.bg\/wp-content\/uploads\/2022\/07\/be-smart.png\" srcset=\"https:\/\/umni.bg\/wp-content\/uploads\/2022\/07\/be-smart.png 650w, https:\/\/umni.bg\/wp-content\/uploads\/2022\/07\/be-smart-300x254.png 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" alt=\"\" class=\"main-image-main\" \/><\/div><\/div>[\/vc_column][vc_column width=&#8221;8\/12&#8243;]<div class='cws-textmodule-662a947fa4c2e cws-textmodule'><div class='cws-textmodule-header subtitle-above'><h2 class='cws-textmodule-title'>Be Smart!<\/h2><\/div><div class='cws-textmodule-content-wrapper'><ul>\n<li>Sell more<\/li>\n<li>Make your marketing innovative<\/li>\n<li>Save time and resources by automating FAQ<\/li>\n<li>Optimize staff performance by removing routine<\/li>\n<li>Improve customer communication<\/li>\n<li>Increase customer satisfaction<\/li>\n<li>Get insights into your customers&#8217; interests, needs, and behavior<\/li>\n<li>Assist customers instantly, 24\/7<\/li>\n<li>Upgrade your website with interactive 2-way communication in real-time<\/li>\n<\/ul>\n<\/div><\/div><div id='cws_msg_box_662a947fa5163' class='cws-msg-box-module type-error'><span class='icon'><i class='fas fa-angle-double-right'><\/i><\/span><div class='cws-msg-box-info'><div class='cws-msg-box-title'>How to be smart?<\/div><div class='cws-msg-box-desc'>Get your business AI chatbot on the company website and in the pockets of your customers and employees without download and installation.<\/div><\/div><\/div>[vc_row_inner css=&#8221;.vc_custom_1565357302822{margin-right: 0px !important;margin-left: 0px !important;padding-top: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1565357473464{padding-right: 0px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-md-6&#8243;]<div id='cws_button_wrapper_662a947fa53b0' class='cws_button_wrapper '><a id='cws_button_662a947fa53b2' class='cws-custom-button small icon-position-right icon-face-fas_fa-angle-double-right' href='https:\/\/umni.bg\/en\/free-trial' ><span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span>Free Trial<span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1565357485841{padding-right: 0px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-md-6 vc_col-xs-12&#8243;]<div id='cws_button_wrapper_662a947fa558a' class='cws_button_wrapper '><a id='cws_button_662a947fa558b' class='cws-custom-button small icon-position-right icon-face-fas_fa-angle-double-right' href='https:\/\/umni.bg\/en\/request-a-demo\/' ><span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span>Request a DEMO<span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1635918657852{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; custom_styles_portrait=&#8221;.vc_custom_1635918657854{padding-bottom: 50px !important;}&#8221; custom_styles_landscape=&#8221;.vc_custom_1635918657853{padding-top: 70px !important;padding-bottom: 70px !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1633416880173{margin-top: 70px !important;}&#8221;][vc_column_inner width=&#8221;4\/12&#8243;][vc_empty_space height=&#8221;24px&#8221;]<div class='cws-textmodule-662a947fa5a53 cws-textmodule'><div class='cws-textmodule-header subtitle-beside'><h2 class='cws-textmodule-title'>CASE STUDIES<\/h2><\/div><\/div>[vc_empty_space height=&#8221;24px&#8221;][vc_column_text]Statistics show that an employee spends on average 6 to 12 minutes in chat with each customer, which turns into hundreds and thousands of staff hours paid for the communication.<\/p>\n<p>However, some 70% of the questions asked and tasks done during these communications are repetitive.<\/p>\n<p>Check our case studies to find out how Umni customers are automating customer communication using AI digital assistants to save time and resources, improve customer support, optimize employee performance, and boost sales.[\/vc_column_text][vc_empty_space]<div id='cws_button_wrapper_662a947fa5e57' class='cws_button_wrapper '><a id='cws_button_662a947fa5e59' class='cws-custom-button small icon-position-right icon-face-fas_fa-angle-double-right' href='https:\/\/umni.bg\/chatbot-case-studies\/' ><span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span>All Case studies<span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;8\/12&#8243;]<section id='blog-662a947fa65a2' class='clearfix news posts-grid layout-small'><div class='cws-vc-shortcode-wrapper cws-carousel-wrapper' data-draggable=\"on\" data-columns=\"5\" data-vertical=\"on\" data-vertical-swipe=\"on\" data-mobile-landscape=\"1\" data-tablet-portrait=\"1\" data-navigation=\"on\" data-auto-height=\"on\"><div class='cws-vc-shortcode-grid grid layout-small cws-carousel'><article id='blog-post-662a947fa8183' class=\"item post-item  post-19342 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-case-study\"><div class='post-wrapper'><div class='post-media post-grid-media'><a href='https:\/\/umni.bg\/en\/case-studies\/casa-di-fiore-spa-medical-hotel\/' class='pic'><img class='pic'src='https:\/\/umni.bg\/wp-content\/uploads\/2023\/02\/casadifiore_casestudy.png' srcset='https:\/\/umni.bg\/wp-content\/uploads\/2023\/02\/casadifiore_casestudy.png 1200w, https:\/\/umni.bg\/wp-content\/uploads\/2023\/02\/casadifiore_casestudy-300x200.png 300w, https:\/\/umni.bg\/wp-content\/uploads\/2023\/02\/casadifiore_casestudy-1024x683.png 1024w, https:\/\/umni.bg\/wp-content\/uploads\/2023\/02\/casadifiore_casestudy-768x512.png 768w, https:\/\/umni.bg\/wp-content\/uploads\/2023\/02\/casadifiore_casestudy-750x500.png 750w, https:\/\/umni.bg\/wp-content\/uploads\/2023\/02\/casadifiore_casestudy-1140x760.png 1140w' sizes='(max-width: 767px) 100vw, (max-width: 991px) 50vw, 33vw' alt='casadifiore_casestudy'\/><\/a><\/div><div class='post-info'><h3 class='post-title'><a href='https:\/\/umni.bg\/en\/case-studies\/casa-di-fiore-spa-medical-hotel\/'>Casa di Fiore SPA &#038; Medical Hotel<\/a><\/h3><div class='post-content'><p><strong>Miss Fiore &#8211; the indispensable member of the hotel team<\/strong><br \/>In one year, the hotel AI chatbot saved nearly 7,000 hotel employee work hours (equivalent to the work of 3-4 employees each month).<\/p>\n<\/div><\/div><\/div><\/article><article id='blog-post-662a947fa9fa3' class=\"item post-item  post-4686 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-case-study\"><div class='post-wrapper'><div class='post-media post-grid-media'><a href='https:\/\/umni.bg\/en\/case-studies\/hotel-complex-izgreva\/' class='pic'><img class='pic'src='https:\/\/umni.bg\/wp-content\/uploads\/2022\/04\/chatbot_casestudy_izgreva.jpg' srcset='https:\/\/umni.bg\/wp-content\/uploads\/2022\/04\/chatbot_casestudy_izgreva.jpg 1200w, https:\/\/umni.bg\/wp-content\/uploads\/2022\/04\/chatbot_casestudy_izgreva-300x200.jpg 300w, https:\/\/umni.bg\/wp-content\/uploads\/2022\/04\/chatbot_casestudy_izgreva-1024x683.jpg 1024w, https:\/\/umni.bg\/wp-content\/uploads\/2022\/04\/chatbot_casestudy_izgreva-768x512.jpg 768w' sizes='(max-width: 767px) 100vw, (max-width: 991px) 50vw, 33vw' alt='chatbot_casestudy_izgreva'\/><\/a><\/div><div class='post-info'><h3 class='post-title'><a href='https:\/\/umni.bg\/en\/case-studies\/hotel-complex-izgreva\/'>Hotel Complex Izgreva<\/a><\/h3><div class='post-content'><p><strong>Releasing the Manager from the night shifts<\/strong><br \/>In 3 months, the hotel AI chatbot saved 47 working days to the Hotel Manager automating the conversation with over 2800 customers.<\/p>\n<\/div><\/div><\/div><\/article><article id='blog-post-662a947fab10c' class=\"item post-item  post-3606 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-case-study\"><div class='post-wrapper'><div class='post-media post-grid-media'><a href='https:\/\/umni.bg\/en\/case-studies\/dermatology-clinic-reverse\/' class='pic'><img class='pic'src='https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/chatbot_casestudy_reverse.jpg' srcset='https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/chatbot_casestudy_reverse.jpg 1200w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/chatbot_casestudy_reverse-300x200.jpg 300w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/chatbot_casestudy_reverse-1024x683.jpg 1024w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/11\/chatbot_casestudy_reverse-768x512.jpg 768w' sizes='(max-width: 767px) 100vw, (max-width: 991px) 50vw, 33vw' alt='chatbot_casestudy_reverse'\/><\/a><\/div><div class='post-info'><h3 class='post-title'><a href='https:\/\/umni.bg\/en\/case-studies\/dermatology-clinic-reverse\/'>Dermatology clinic<\/a><\/h3><div class='post-content'><p><strong>Automating online communication<\/strong><br \/>Up to 80% of the social network inquiries went unanswered. The AI chatbot answered over 10,000 clinic customer question in 16 months.<\/p>\n<\/div><\/div><\/div><\/article><article id='blog-post-662a947fac240' class=\"item post-item  post-2787 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-case-study\"><div class='post-wrapper'><div class='post-media post-grid-media'><a href='https:\/\/umni.bg\/en\/case-studies\/chatbot-case-study-beauty-salon\/' class='pic'><img class='pic'src='https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_beautypoint.jpg' srcset='https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_beautypoint.jpg 1200w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_beautypoint-300x200.jpg 300w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_beautypoint-1024x683.jpg 1024w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_beautypoint-768x512.jpg 768w' sizes='(max-width: 767px) 100vw, (max-width: 991px) 50vw, 33vw' alt='chatbot_casestudy_beautypoint'\/><\/a><\/div><div class='post-info'><h3 class='post-title'><a href='https:\/\/umni.bg\/en\/case-studies\/chatbot-case-study-beauty-salon\/'>Beauty Studio<\/a><\/h3><div class='post-content'><p><strong>Making customers happy<\/strong><br \/>100% of customers book a procedure on promotion through the Beautco-bot, 30% do it always when going to Beauty Point Studio<\/p>\n<\/div><\/div><\/div><\/article><article id='blog-post-662a947fad409' class=\"item post-item  post-2745 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-case-study\"><div class='post-wrapper'><div class='post-media post-grid-media'><a href='https:\/\/umni.bg\/en\/case-studies\/chatbot-case-study-tour-operator\/' class='pic'><img class='pic'src='https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_teztour.jpg' srcset='https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_teztour.jpg 1200w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_teztour-300x200.jpg 300w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_teztour-1024x683.jpg 1024w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_teztour-768x512.jpg 768w' sizes='(max-width: 767px) 100vw, (max-width: 991px) 50vw, 33vw' alt='chatbot_casestudy_teztour'\/><\/a><\/div><div class='post-info'><h3 class='post-title'><a href='https:\/\/umni.bg\/en\/case-studies\/chatbot-case-study-tour-operator\/'>Tour operator<\/a><\/h3><div class='post-content'><p><b>Saving time through automation<\/b><br \/>\nIn 10 months, TEZBot saved 850+ working hours to the staff, collected 1100+ inquiries and answered 30 000+ questions<\/p>\n<\/div><\/div><\/div><\/article><article id='blog-post-662a947fae51f' class=\"item post-item  post-2735 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-case-study\"><div class='post-wrapper'><div class='post-media post-grid-media'><a href='https:\/\/umni.bg\/en\/case-studies\/chatbot-case-study-varna-library\/' class='pic'><img class='pic'src='https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_varnalibrary.jpg' srcset='https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_varnalibrary.jpg 1200w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_varnalibrary-300x200.jpg 300w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_varnalibrary-1024x683.jpg 1024w, https:\/\/umni.bg\/wp-content\/uploads\/2021\/10\/chatbot_casestudy_varnalibrary-768x512.jpg 768w' sizes='(max-width: 767px) 100vw, (max-width: 991px) 50vw, 33vw' alt='chatbot_casestudy_varnalibrary'\/><\/a><\/div><div class='post-info'><h3 class='post-title'><a href='https:\/\/umni.bg\/en\/case-studies\/chatbot-case-study-varna-library\/'>Library<\/a><\/h3><div class='post-content'><p><strong>Collecting inquiries and orders<\/strong><br \/>In 3 months, the bot-librarian \u201cEllie\u201d handled 30% of Varna Regional Library customers\u2019 requests for book reassignment<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/div><\/section>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1651655640761{margin-right: 10px !important;margin-left: 10px !important;padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; custom_styles_portrait=&#8221;.vc_custom_1651655640762{padding-bottom: 50px !important;}&#8221; custom_styles_landscape=&#8221;.vc_custom_1651655640761{padding-top: 70px !important;padding-bottom: 70px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1633587793102{margin-bottom: 50px !important;}&#8221;]<div class='cws-service-662a947faf831 cws-service-module service-type-default disable-shadow icon-left portrait-icon-top mobile-icon-left icon-shape-hexagon'><div class='service-icon-wrapper'><span class='service-media-element'><\/span><span class='icon'><i class='cws_vc_shortcode_icon_3x fas fa-laptop-code'><\/i><\/span><\/div><div class='service-info-wrapper'><div class='service-info-inner'><h6 class='service-title'>Free Trial<\/h6><div class='service-description'>Request a Free 14-day trial! No credit card required<\/div><\/div><\/div><\/div>[vc_empty_space]<div id='cws_button_wrapper_662a947fafb06' class='cws_button_wrapper '><a id='cws_button_662a947fafb08' class='cws-custom-button small icon-position-right icon-face-fas_fa-angle-double-right' href='https:\/\/umni.bg\/en\/free-trial' ><span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span>Read more<span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class='cws-service-662a947fafe3e cws-service-module service-type-default disable-shadow icon-left portrait-icon-top mobile-icon-left icon-shape-hexagon'><div class='service-icon-wrapper'><span class='service-media-element'><\/span><span class='icon'><i class='cws_vc_shortcode_icon_3x far fa-calendar-alt'><\/i><\/span><\/div><div class='service-info-wrapper'><div class='service-info-inner'><h6 class='service-title'>Request a DEMO<\/h6><div class='service-description'>Not ready yet? Request a DEMO with our team<\/div><\/div><\/div><\/div>[vc_empty_space]<div id='cws_button_wrapper_662a947fb0087' class='cws_button_wrapper '><a id='cws_button_662a947fb0089' class='cws-custom-button small icon-position-right icon-face-fas_fa-angle-double-right' href='https:\/\/umni.bg\/en\/request-a-demo\/' ><span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span>Read more<span class='button-icon'><i class='cws-icon-small fas fa-angle-double-right'><\/i><\/span><\/a><\/div>[\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"AI Librarian Ellie Saves at Least 2 Jobs Pencho Slaveykov Regional Library is the oldest cultural institution in Varna city and a leading library institution in Bulgaria with responsibilities supporting the educational, informational, social, and cultural functions. Digital transformation is in the focus of library activities in the past years. Download (PDF) *to get the full case study, please click on the download button. Problem The library staff is not available 24\/7. Outdated telephone or written correspondence in the library has been replaced by modern communication channels, such as e-mail, online chat, messenger, which take a lot of time from the librarians and interrupt their daily tasks affecting their performance. Solution The decision to implement an AI chatbot as a digital librarian was taken as part of the measures to restructure and optimize the work process. The tasks assigned to the AI chatbot upgraded existing services. The use of an AI chatbot is mainly focused on providing information on topics most widely used in the communication \"reader \/ user-librarian-reader\", as well as performing searches in the library database. Created in 2019, Ellie became the 1st AI digital assistant librarian in Bulgaria. Results Since the implementation of the AI chatbot Ellie in the direct activities of the library, it resulted in: Saves at least 2 jobs, and the employees who have performed these activities can be redirected to other tasks that correspond to their qualifications. Lead to exponential increase in communication between readers and the library Ellie takes care of 23% of the requests for re-assignment of borrowed literature, one of the most successful functionalities of the chatbot In 2020, for 13 weeks during the lockdowns, Ellie was the only communication with the library Duping the pandemic, 34% to 42% of the users communicated with the chatbot at night Extended library working hours and successfully replaces employees after 17:00 The AI module was trained to over 15,000 customer questions Business feedback \u201cThrough its timely and personalized help, the AI chatbot Ellie is part of the library's overall strategy for attracting users. Its implementation has become an ideal tool for increasing the interest of the readership and the authority of the library. The chatbot provided an opportunity to take full advantage of technologies that effectively save time. The implemented innovation allows processing a huge amount of information in a short time and thanks to it to be useful both to our users and to the library itself.\u201d Radka Kalcheva Director Varna Regional Library Pencho Slaveykov Case study preview","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"wf_page_folders":[241],"_links":{"self":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/pages\/5"}],"collection":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/comments?post=5"}],"version-history":[{"count":117,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/pages\/5\/revisions"}],"predecessor-version":[{"id":19913,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/pages\/5\/revisions\/19913"}],"wp:attachment":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media?parent=5"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/wf_page_folders?post=5"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}