{"id":17175,"date":"2022-02-23T16:50:28","date_gmt":"2022-02-23T16:50:28","guid":{"rendered":"https:\/\/umni.bg\/?p=17175"},"modified":"2022-09-26T11:23:43","modified_gmt":"2022-09-26T11:23:43","slug":"umni-with-3-case-studies-in-a-scientific-journal","status":"publish","type":"post","link":"https:\/\/umni.bg\/en\/umninews\/umni-with-3-case-studies-in-a-scientific-journal\/","title":{"rendered":"Umni with 3 case studies in a scientific journal"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_column_text]Thanks to the online journal Robonomics: The Journal of the Automated Economy, and Prof. Stanislav Ivanov, Umni had the opportunity to share with the scientific community a report &#8221; AI chatbots as a customer service and support tool&#8221; with 3 case studies of our customers and their successful experience in implementing chatbots that have been serving them for 2-3 years now and achieving great business results.<\/p>\n<p>It is one thing to talk about the success of chatbots somewhere out there, and quite another -when we can share the success of real companies in Bulgaria.<\/p>\n<p>This is a <a class=\"purple\" href=\"https:\/\/journal.robonomics.science\/index.php\/rj\/article\/view\/21\/9?fbclid=IwAR2w877qNlgWBZgR6LV3qdaoXZzI4zkp4t-vPV9nCgUGPD-Gotxo4ZLT-V8\" target=\"_blank\" rel=\"noopener\">link<\/a> to the article in the scientific journal.[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Thanks to the online journal Robonomics: The Journal of the Automated Economy, and Prof. Stanislav Ivanov, Umni had the opportunity to share with the scientific community a report &#8221; AI chatbots as a customer service and support tool&#8221; with 3 case studies of our customers and their successful experience in implementing chatbots that have been serving them for 2-3 years now and achieving great business results.<\/p>\n","protected":false},"author":4,"featured_media":17194,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[66,67,57],"wf_post_folders":[261],"class_list":["post-17175","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-umninews","tag-ai","tag-ai-chatbot","tag-chatbot"],"_links":{"self":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/17175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/comments?post=17175"}],"version-history":[{"count":1,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/17175\/revisions"}],"predecessor-version":[{"id":17177,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/17175\/revisions\/17177"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media\/17194"}],"wp:attachment":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media?parent=17175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/categories?post=17175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/tags?post=17175"},{"taxonomy":"wf_post_folders","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/wf_post_folders?post=17175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}