{"id":17179,"date":"2022-03-08T10:09:15","date_gmt":"2022-03-08T10:09:15","guid":{"rendered":"https:\/\/umni.bg\/?p=17179"},"modified":"2022-05-19T06:15:46","modified_gmt":"2022-05-19T06:15:46","slug":"the-smart-chatbot-in-the-smart-city","status":"publish","type":"post","link":"https:\/\/umni.bg\/en\/umninews\/the-smart-chatbot-in-the-smart-city\/","title":{"rendered":"The smart chatbot in the smart city"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_column_text]Radio Sofia invited the Umni team to take part as a panelist on &#8220;The smart chatbot in the smart city&#8221; topic during the discussion &#8220;Digital Transformation &#8211; Smart Cities&#8221;, which is organized with the support of the European Parliament in the initiative &#8220;Conference for the future of Europe&#8221;. You can follow the conversation of the radio anchor Lili Goleminova with the CEO of Umni, Elitza Stoilova, from 56:20 to 01:05:00 <a class=\"purple\" href=\"https:\/\/www.youtube.com\/watch?v=YdlQqOTCOvc\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>The conversation reminded that Umni created in 2019 a pilot project for the 1st city AI chatbot in Bulgaria &#8211; Plovdiv City Concierge, with the informational support of partners, for tourists of the city while Plovdiv was the European Capital of Culture.<\/p>\n<p>We talked about best practices in the use of AI chatbot currently in different cities around the world and what is the concept of an AI chatbot concierge: the voice of the city, the possibility of two-way communication with citizens, and a hub for all information \u2013 with just 1 click away on the phone of residents and guests of the city.[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Radio Sofia invited the Umni team to take part as a panelist on &#8220;The smart chatbot in the smart city&#8221; topic during the discussion &#8220;Digital Transformation &#8211; Smart Cities&#8221;, which is organized with the support of the European Parliament in the initiative &#8220;Conference for the future of Europe&#8221;.<\/p>\n","protected":false},"author":4,"featured_media":17180,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[66,67,57],"wf_post_folders":[261],"class_list":["post-17179","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-umninews","tag-ai","tag-ai-chatbot","tag-chatbot"],"_links":{"self":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/17179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/comments?post=17179"}],"version-history":[{"count":3,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/17179\/revisions"}],"predecessor-version":[{"id":17187,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/17179\/revisions\/17187"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media\/17180"}],"wp:attachment":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media?parent=17179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/categories?post=17179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/tags?post=17179"},{"taxonomy":"wf_post_folders","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/wf_post_folders?post=17179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}