{"id":19765,"date":"2023-08-08T12:24:35","date_gmt":"2023-08-08T12:24:35","guid":{"rendered":"https:\/\/umni.bg\/?p=19765"},"modified":"2023-08-24T12:26:51","modified_gmt":"2023-08-24T12:26:51","slug":"umni-as-an-example-in-the-annual-report-on-robotics-and-automation-in-bulgaria","status":"publish","type":"post","link":"https:\/\/umni.bg\/en\/umninews\/umni-as-an-example-in-the-annual-report-on-robotics-and-automation-in-bulgaria\/","title":{"rendered":"Umni as an example in the Annual Report on Robotics and Automation in Bulgaria"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_column_text]Once again, PARAi, the Professional Association for Robotics, Automation, and Innovation, has published Bulgaria&#8217;s shining examples in a comprehensive report on robotics and automation. We are delighted to share that Umni\u2019s AI chatbot platform was one of a total of more than 50 success stories in innovation, robotics, automation, and education in 113 pages.<\/p>\n<p>The past year was another one in which multiple industries globally accelerated the adoption of industry-transforming technologies, The emergence of ChatGPT put the focus on automation even more, and Bulgaria was not isolated from these trends. Umni has also kept pace with technological developments.<\/p>\n<p>What is the essence of the last 12 months? AI chatbots on our platform have become even more powerful as a customer support tool with voice &#8211; in Bulgarian. The integration with GPT has made creating, training, and maintaining a customized conversational AI model for business needs even faster and easier &#8211; cutting time by over 90%! The &#8220;digital menu&#8221; feature also appeared &#8211; for instant access to an online presentation of products and services of the business.<\/p>\n<p>Umni upgraded the chatbot content &#8211; information sections and forms, with individual links and QR codes. This way, users can reach a specific page of the website with personalized chatbot content with 1 click or scan from anywhere online or offline &#8211; social media, email campaigns, messengers, printed materials, etc.<\/p>\n<p>What won&#8217;t you find in the article? Next week we&#8217;re launching another new and very cool feature &#8211; a bookings module for booking services and ordering products. Now any business can turn its AI chatbot into a mini online store! Stay tuned for more information next week!<\/p>\n<p>You can find the Umni story on page 76 by downloading the report for free here (BG):<\/p>\n<p><a href=\"https:\/\/www.para.expert\/bulgarian-success-stories-in-robotics-and-automation-2022\" target=\"_blank\" rel=\"noopener\">https:\/\/www.para.expert\/bulgarian-success-stories-in-robotics-and-automation-2022<\/a>[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>What are the problems of island destinations and what solution does Umni offer for them? By winning the World Tourism Organization competition, we became a global winner! On this occasion, our CEO, Elitza Stoilova, was invited once again on Radio Sofia of BNR to share about our success and how we achieved it.<\/p>\n","protected":false},"author":1,"featured_media":19767,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[66,67,57],"wf_post_folders":[261],"class_list":["post-19765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-umninews","tag-ai","tag-ai-chatbot","tag-chatbot"],"_links":{"self":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/19765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/comments?post=19765"}],"version-history":[{"count":2,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/19765\/revisions"}],"predecessor-version":[{"id":19768,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/19765\/revisions\/19768"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media\/19767"}],"wp:attachment":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media?parent=19765"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/categories?post=19765"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/tags?post=19765"},{"taxonomy":"wf_post_folders","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/wf_post_folders?post=19765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}