{"id":2390,"date":"2020-11-27T09:31:32","date_gmt":"2020-11-27T09:31:32","guid":{"rendered":"https:\/\/umni.bg\/index.php\/2020\/11\/27\/umni-webinar-ai-chatbots-abtta\/"},"modified":"2022-08-08T12:13:33","modified_gmt":"2022-08-08T12:13:33","slug":"umni-webinar-ai-chatbots-abtta","status":"publish","type":"post","link":"https:\/\/umni.bg\/en\/umninews\/umni-webinar-ai-chatbots-abtta\/","title":{"rendered":"Umni webinar about AI chatbots at the invitation of ABTTA"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_column_text]At the invitation of ABTTA, the Umni team held a webinar for travel agents and tour operators on &#8220;AI Chatbot &#8211; an assistant on three fronts: marketing, reservations, customer support.&#8221;<\/p>\n<p>Participants learned about current customer behavior changes caused by the pandemic, what a chatbot is and how it is used for marketing and sales, how adding conversational AI improves customer service, and why now is a good time to implement an AI chatbot.<\/p>\n<p>Umni shared with the participants&#8217; additional resources such as reports, researches, and other readings on the topic as well as some tips and good practices for using AI chatbot for business.[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]At the invitation of ABTTA, the Umni team held a webinar for travel agents and tour operators on &#8220;AI Chatbot &#8211; an assistant on three fronts: marketing, reservations, customer support.&#8221; Participants learned about current customer behavior changes caused by the pandemic, what a chatbot is and how it is used for marketing and sales, how adding conversational AI improves customer service, and why now is a good time to implement an AI chatbot. Umni shared with the participants&#8217; additional resources such as reports, researches, and other readings on the topic as well as some tips and good practices for using AI chatbot for business.[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":2391,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[203,57,60,144],"wf_post_folders":[261],"class_list":["post-2390","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-umninews","tag-abtta","tag-chatbot","tag-umni","tag-webinar"],"_links":{"self":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/2390","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/comments?post=2390"}],"version-history":[{"count":1,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/2390\/revisions"}],"predecessor-version":[{"id":18062,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/2390\/revisions\/18062"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media\/2391"}],"wp:attachment":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media?parent=2390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/categories?post=2390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/tags?post=2390"},{"taxonomy":"wf_post_folders","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/wf_post_folders?post=2390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}