{"id":2402,"date":"2021-02-18T18:34:19","date_gmt":"2021-02-18T18:34:19","guid":{"rendered":"https:\/\/umni.bg\/index.php\/2021\/02\/18\/bulgarian-success-stories-in-robotics-for-2020-report\/"},"modified":"2022-08-08T11:24:53","modified_gmt":"2022-08-08T11:24:53","slug":"bulgarian-success-stories-in-robotics-for-2020-report","status":"publish","type":"post","link":"https:\/\/umni.bg\/en\/umninews\/bulgarian-success-stories-in-robotics-for-2020-report\/","title":{"rendered":"Umni with case study in Bulgarian Robotics Report\u201920"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_column_text]PARA &#8211; Professional Association of Robotics and Automation has published its 3rd annual review report from the series &#8220;Bulgarian success stories in robotics and automation&#8221; for successfully implemented projects in the country in 2020. We are happy to share that PARA included a project of Umni&#8217;s in its report, in the services automation section. The activity of our company was reflected with a case study for one of our successful chatbot projects for the international travel company TEZTour.<\/p>\n<p>In 10 months of operation, the company&#8217;s chatbot exceeded expectations with the help of both customers and staff and the benefits for the business:<\/p>\n<ul>\n<li>Over 4,200 visitors<\/li>\n<li>Nearly 30,000 replies<\/li>\n<li>Over 1,100 successful applications<\/li>\n<li>Over 700 customers subscribed to news<\/li>\n<li>Saved: an average of 12 minutes per customer (over 850 operating hours)<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padd=&#8221;xs-padding&#8221;][vc_column][vc_empty_space height=&#8221;30px&#8221;][vc_btn title=&#8221;Case Study&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#990028&#8243; custom_text=&#8221;#ffffff&#8221; size=&#8221;sm&#8221; align=&#8221;right&#8221; i_icon_fontawesome=&#8221;fas fa-file-alt&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fumni.bg%2Fen%2Fcase-study-tez-tour-bg%2F|title:Case%20Study&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>PARA &#8211; Professional Association of Robotics and Automation has published its 3rd annual review report from the series &#8220;Bulgarian success stories in robotics and automation&#8221; for successfully implemented projects in the country in 2020. We are happy to share that PARA included a project of Umni&#8217;s in its report, in the services automation section.<\/p>\n","protected":false},"author":1,"featured_media":2403,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[66,122,57,107,210,60],"wf_post_folders":[261],"class_list":["post-2402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-umninews","tag-ai","tag-case-study","tag-chatbot","tag-report","tag-robotics","tag-umni"],"_links":{"self":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/2402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/comments?post=2402"}],"version-history":[{"count":1,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/2402\/revisions"}],"predecessor-version":[{"id":18048,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/2402\/revisions\/18048"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media\/2403"}],"wp:attachment":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media?parent=2402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/categories?post=2402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/tags?post=2402"},{"taxonomy":"wf_post_folders","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/wf_post_folders?post=2402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}