{"id":2440,"date":"2018-04-01T11:12:58","date_gmt":"2018-04-01T11:12:58","guid":{"rendered":"https:\/\/umni.bg\/index.php\/2018\/04\/01\/10-reasons-to-have-a-chatbot-from-umni\/"},"modified":"2022-08-09T11:33:03","modified_gmt":"2022-08-09T11:33:03","slug":"10-reasons-to-have-a-chatbot-from-umni","status":"publish","type":"post","link":"https:\/\/umni.bg\/en\/umninews\/10-reasons-to-have-a-chatbot-from-umni\/","title":{"rendered":"Chatbots \u2013 10 ways to benefit the business"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row row_padd=&#8221;xs-padding&#8221;][vc_column][vc_column_text]Chatbot benefits not just for clients but also for the business and its employees;<\/p>\n<ul>\n<li>Replies on client\u2019s inquiry instantly, explicitly and professionally giving business full control on quality and content of presented information<\/li>\n<li>Communicates with customers in one or more languages;<\/li>\n<li>Can communicate with many clients at once 24\/7;<\/li>\n<li>Safes personnel\u2019s working time;<\/li>\n<li>Reduces expenses on communication by saving resources and working hours;<\/li>\n<li>Assists business to optimize a personnel performance allowing it to perform more tasks in given time;<\/li>\n<li>Easy to use;<\/li>\n<li>Increases the level of customer satisfaction by providing information in a client friendly format with no regards to business location, its operational hours or the time of the day and language barrier;<\/li>\n<li>Increases personnel\u2019s level of satisfaction (confidence);<\/li>\n<li>Provides new opportunities in marketing and sales \u2013 Chatbot, as the loyal member of your team, always is ready to propose to client appropriate service or product;<\/li>\n<\/ul>\n<p><object class=\"embed-responsive-item\" width=\"1280\" height=\"720\"><video controls=\"controls\" loop=\"loop\" autoplay=\"autoplay\" controlslist=\"nodownload\"><source src=\"https:\/\/umni.co\/wp-content\/uploads\/2018\/05\/bot-features-en.mp4\" \/><\/video><\/object>[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_padd=&#8221;xs-padding&#8221;][vc_column][vc_column_text]Chatbot benefits not just for clients but also for the business and its employees; Replies on client\u2019s inquiry instantly, explicitly and professionally giving business full control on quality and content of presented information Communicates with customers in one or more languages; Can communicate with many clients at once 24\/7; Safes personnel\u2019s working time; Reduces expenses on communication by saving resources and working hours; Assists business to optimize a personnel performance allowing it to perform more tasks in given time; Easy to use; Increases the level of customer satisfaction by providing information in a client friendly format with no regards to business location, its operational hours or the time of the day and language barrier; Increases personnel\u2019s level of satisfaction (confidence); Provides new opportunities in marketing and sales \u2013 Chatbot, as the loyal member of your team, always is ready to propose to client appropriate service or product; [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":2441,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[240,72,191,54,55],"wf_post_folders":[261],"class_list":["post-2440","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-umninews","tag-240","tag-72","tag-191","tag-54","tag-55"],"_links":{"self":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/2440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/comments?post=2440"}],"version-history":[{"count":1,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/2440\/revisions"}],"predecessor-version":[{"id":18158,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/posts\/2440\/revisions\/18158"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media\/2441"}],"wp:attachment":[{"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/media?parent=2440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/categories?post=2440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/tags?post=2440"},{"taxonomy":"wf_post_folders","embeddable":true,"href":"https:\/\/umni.bg\/en\/wp-json\/wp\/v2\/wf_post_folders?post=2440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}