I’m Artina – your digital consultant for translation services of translation agency Arte.doc. I am available 24/7 to assist with information about your case related to translation or legalization of documents. With these words you will be greeted by the cute and smart digital assistant – chatbot with conversational artificial intelligence, of the translation and legalization agency Arte.doc.
As the AI chatbot technology keeps evolving, more and more industries are using it – hospitality and tourism, health industry, ecommerce, financial industry, retail, real estate and many more. It is expected the chatbot market to increase with an average annual rate of 32.27% by 2025 according to the leading research agency Market Watch. Today many SMEs are recovering from the impact by the pandemic crisis. The post-pandemic opportunities for them are to become part of the digitalizing world to stay competitive.
The marketing team behind Queen’s trusted Umni to create a very special chatbot, CapBot, in 2019. If other chatbots created on the Umni platform are all about customer service: they answer frequently asked questions, accept requests, and provide information, and can be used for marketing and sales, the CapBot is a purebred marketing chatbot and has another mission: to entertain users, inspire them every day and be 1 click away when they want to have a casual chat with someone.
Hotel complex “Izgreva” is a place where the guests feel like they are at home. Behind the peaceful and comfortable atmosphere and the multitude of small details that delight the eye and that predispose to real relaxation, there are daily efforts and years of work and development. An AI chatbot contributes even more to making the hotel an attractive place loved by tourists. We talk to the owner who prefers to be away from the spotlight and let her work speak for her – Mrs. Mariana Terzieva.
“My God, this is so convenient, why don’t other salons have it?” exclaim Beauty Point customers when they first make a reservation or have a question answered by the salon’s chatbot, Beautko. Every day, the salon receives at least one new booking through the chatbot.
When the Varna Regional Library Pencho Slaveykov closed its doors for 13 consecutive weeks at the beginning of the pandemic, Ellie was the only one left working to communicate with customers. She took over many of the questions, took care of the requests for re-assignment of the borrowed literature, and she did it overtime, because 34% of the library’s customers made their inquiries at night. Ellie is the library’s smart digital librarian – an AI chatbot that saves the time of at least 2 librarians to allow them to handle tasks that match their qualifications.