Time is money!
Is your business paying money for time in the old fashion way: for calls, e-mails, and live chat? Who covers the midnight customer’ searches and chats?
Communication automation is often overlooked but a key to supporting and motivating employees and customers. It leads to savings in time, which means money. When the response is provided instantly, accurately and gives back insight about customers behavior, that results in more revenue and an improved experience for guests and employees.
As conversational AI allows chatbots to get smarter with each conversation with a user, today the AI digital assistant has become a preferred business digital self-service tool.
Used as FAQ
Better staff performance
Turning the flow of questions into structured data and insights to
o Increase digital efficiency
o Predict trends among the customers’ search and interest
o Improve operations
o Improve management and marketing efforts