The family of Umni’s virtual assistants grew up with another member – the Chatbot of Medicus Spa Hotel

The hotel’s chatbot serves in two languages, and its services include:

  • Provides assistance in choosing a room and making a reservation
  • Explains the payment options, conditions, and details in case of cancellation
  • Provides detailed information about the restaurant and bar
  • Details about the SPA center and services, sports activities, services, parking and location, group offers
  • Explains what is the working time of all departments in the hotel
  • Facilitates direct connection to the hotel reception