In an interview with CIO, we shared details about Umni’s next pride, which is “Plovdiv City Concierge” – the first urban chatbot in Bulgaria. Its appearance helped the City under the hills to match the world-famous cities that adopted the chatbot technology.

People have different needs and use their personal devices mainly in search of solutions that satisfy them at the moment.

The Plovdiv City Concierge is available in Messenger and is ready to help visitors of the city with information on businesses, services and places of interest 24/7, 365 days a year.