Umni participated in the first Robotics Tournament organized by EduBots, the Association of Robotics and Automation (PARA), Innovation Starter, Sofia Tech Park, and TechnoMagic Land. Our company joined the event with Umni smart hotel chatbot and left it with 1st place in the category “Complex tasks and Artificial Intelligence”. Umni’s hotel chatbot has a centralized AI module and, in addition to standard tasks such as automating requests for accommodation, massage, spa, and other hotel services allows hotel customers to ask questions and receive direct answers according to the hotel’s services and conditions. The centralized hotel module allows hotel (or other business) chatbots to “learn” from each other and become smarter faster. The Robotics Tournament was a great opportunity for Umni to show how artificial intelligence helps business.