Posts Tagged "tourist agence"

Umni participated at the largest Bulgarian hospitality industry conference, the 6^th Annual Travel Academy (April 5-6, 2019), with its own booth at the exhibition and with a lecture of the Umni’ CEO about virtual assistants in hospitality. The conference gathered over 500 professionals from hotels and travel agencies from the entire country.

The lecture of our CEO, Elitza Stoilova was met with interest and brought a lot of questions afterwards. Elitza spoked about the changes in the digital behavior of the people, that brought the necessity of the automation of the communication with the customers, what is chatbot, how it is used internationally in the hospitality industry as well as successful chatbot cases from the industry in Bulgaria, such as the hotels “Kamengrad Hotel and Spa” and “Earth and People Hotel and Spa”, some of the Umni customers. Our team will treasure for a long time such comments as “finally I understood what is chatbot” and “this lecture changed my opinion about chatbots – they are not good-to-have, but must-have for the business in order to succeed” said by the hospitality professionals.

Our team used the opportunity to announce officially from the Travel Academy stage the creation of the largest project of Umni, the first Bulgarian city chatbot Plovdiv City Concierge (check it here

Our team used the opportunity to announce officially from the Travel Academy stage the creation of the largest project of Umni, the first Bulgarian city chatbot Plovdiv City Concierge (check it here