The smart chatbot in the smart city
Radio Sofia invited the Umni team to take part as a panelist on “The smart chatbot in the smart city” topic during the discussion “Digital Transformation – Smart Cities”, which is organized with the support of the European Parliament in the initiative “Conference for the future of Europe”.
Umni with 3 case studies in a scientific journal
Thanks to the online journal Robonomics: The Journal of the Automated Economy, and Prof. Stanislav Ivanov, Umni had the opportunity to share with the scientific community a report ” AI chatbots as a customer service and support tool” with 3 case studies of our customers and their successful experience in implementing chatbots that have been serving them for 2-3 years now and achieving great business results.
Umni’s AI chatbot expertise was noticed by ITB Asia
ITB Asia Community published a large article about the use of AI chatbots in hospitality named “The Post-Pandemic Opportunity for AI Chatbots in the Hotels and Tourism Industry”, written by our CEO Elitza Stoilova. The article, originally Umni’s blog post, was updated for this purpose with the latest research on the field.
Umni customer running for Digitalk&A1 Awards with a hotel AI chatbot
One of our newest customers, the newest 5-star hotel in Bulgaria Casa di Fiore SPA and Medical is running in the Digitalk&A1 Awards competition for business innovation and digital transformation with their hotel AI chatbot, Miss Fiore. Miss Fiore was built and is continuously trained and upgraded on our Umni platform.
Umni with presentation of an AI chatbot in front of the global audience of Rotary
Umni received the incredible opportunity and honor to present the development of the Rotary AI chatbot to a global Rotary audience during this organization’s global webinar. The webinar was attended by Rotarians from all continents!
The 1st Rotary Club with AI chatbot is fact
We can’t help but brag! We are proud that Rotary Club Sofia Center became the first Rotary club in Bulgaria, and maybe even in the world, to have an AI chatbot and use conversational AI! Cool right? This is the future!