Umni with 3 case studies in a scientific journal

Thanks to the online journal Robonomics: The Journal of the Automated Economy, and Prof. Stanislav Ivanov, Umni had the opportunity to share with the scientific community a report ” AI chatbots as a customer service and support tool” with 3 case studies of our customers and their successful experience in implementing chatbots that have been serving them for 2-3 years now and achieving great business results.

It is one thing to talk about the success of chatbots somewhere out there, and quite another -when we can share the success of real companies in Bulgaria.

This is a link to the article in the scientific journal.