For the first time Software University – SoftUni Digital, is organizing a comprehensive course on AI chatbots for beginners and we are extremely happy to share that the lecturer of this 1-month course will be our CTO, Elitza Stoilova. The course is suitable for people who are interested in creating and using a chatbot with conversational AI for both long-term business purposes and short-term projects in various fields.
The course “AI Chatbots” deals with working with an AI chatbot from the first steps of its planning to its promotion and its use for various business purposes: marketing, sales, customer support, gamification, etc. During the training, students will learn how to plan and create a hybrid conversational AI chatbot for a website: baseline information, training a conversational AI module (conversational AI and GPT integration), dynamic forms to collect customer data, and combining them for different business purposes. The course will also provide insights into the development of chatbots as a technology, types of chatbots, best practices in creating and promoting chatbots, and case studies of successful Bulgarian chatbots. Attention is also paid to the use of chatbots as a tool for upgrading the business website itself, as well as the fit of the chatbot into the digital ecosystem of the business. The no-code AI chatbot platform Umni will be used for practice.
We can’t wait for this course to launch so that more people – for themselves or their business, can gain skills such as:
- AI Chatbot Planning
- Using AI chatbots in marketing campaigns
- Creating an AI chatbot for a website
- Training conversational AI for a chatbot
- Using an AI chatbot for customer support
- Thorough understanding of chatbot concepts
- Knowledge of chatbot best practices and trends
The course starts on 14.09 at 19:00, fully online, with access to recordings of all sessions and learning resources. The course will run on Tuesdays and Thursdays, for 5 weeks. Enrolment is until 12.09 here: