Hotel Investment Forum: UMNI stands for technologies that will change tourism
Umni participated in 3-rd International Hotel Investment Forum that held place at Holiday Inn Sofia on 6-7 June 2018 and attracted more than 200 owners and managers of hotel groups and hotels, tour operators, architects and providers of technological solutions for the country tourism business.
Elitza Stoilova – Umni CEO, was the opening speaker of the panel discussion “Technologies That Will Change Hospitality and Tourism” (speaking of how chatbots would help) during the Forum.
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“The major technology that has the strongest effect either on customer’s life during his or her stay in hotel or hotel itself is an artificial intelligence”.
Its entrance into hospitality industry changes the industry mode of operation on a system level.
Artificial intelligence allows to make by quickest way the most optimal exclusive customized decisions for the clients and the business”. That was stated by Elitza Stoilova – the founder of the Umni startup and former hotel general manager on Mariana islands in Pacific in the program Business Start by Hristo Nikolov.”