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Umni about AI chatbots in the BloombergTV podcast
The first episode for 2021 of the technology podcast Update on BloombergTV hosted by Elena Kirilova was dedicated to artificial intelligence chatbots.
For a 30-minute conversation on the topic, what are the trends, how the pandemic affected the implementation and use of chatbots with artificial intelligence, how the business perceives new technologies, and many more questions, the presenter asked on the air our CEO, Elitza Stoilova.
According to the latest research, investment in artificial intelligence projects will increase by 30% this year. Using conversational AI chatbots will be a major topic for businesses.
We expect more and more companies to realize that in order to have successful full-grown virtual employees in the face of their “smart” chatbots in a year from now and to achieve the desired business results, today is the day to lay the foundations of such a project for their business.
The podcast can be heard on Spotify, as well as on the websites of BloombergTV and Investor.bg
Umni in Bloomberg TV about chatbots against the pandemic
Umni was invited on Bloomberg TV at the morning Business Start show for a 15-minute talk on the topic of the day: how chatbots help people and businesses during a pandemic and why they are a way out of the crisis.
In a conversation with the anchor, Hristo Nikolov was discussed several subjects such as the investments in an army of chatbots-lawyers in the United States and their importance for the society, virtual assistants as a trend and necessity for business, Umni’s chatbots for hotels, the successes of Bulgarian chatbots and how virtual assistants deal with bad words.
Bloomberg TV: How artificial intelligence change hospitality
Bloomberg TV: Interview
“The major technology that has the strongest effect either on customer’s life during his or her stay in hotel or hotel itself is an artificial intelligence”.
Its entrance into hospitality industry changes the industry mode of operation on a system level.
Artificial intelligence allows to make by quickest way the most optimal exclusive customized decisions for the clients and the business”. That was stated by Elitza Stoilova – the founder of the Umni startup and former hotel general manager on Mariana islands in Pacific in the program Business Start by Hristo Nikolov.”