Technologies as AI chatbot by Umni will save the tourism
The online tech trends and news media Trending Topics SEE featured Umni.bg in an article on the topic of technologies in tourism and the use of AI chatbots as one of the digital self-service tools that will help this industry recover faster from the pandemic.
The chatbots and smart tourism in Panagyurishte
Umni’s presentation was in the program of a two-day seminar for journalists, which took place on 11 and 12 July in Panagyurishte. Organizer of the event was Assarel-Medet AD, and the seminar was held on the territory of “Kamengrad Hotel & SPA”. The occasion was the socio-economic development of Panagyurishte and perspectives for young people. The seminar was attended by representatives of national, regional and local media, representatives of various organizations and local authorities.
Elitsa Stoilova, CEO of the company, was invited as a lecturer during the second day of the seminar. She had prepared a special presentation for the event with a focus chatbots amd Smart tourism in Panagyurishte. Statistics and research results were presented as well as practical examples.
In addition, Mrs. Stoilova presented the first city chatbot in Bulgaria – Plovdiv City Concierge, the virtual assistant of the European Capital of Culture’19, which Umni developed early this year.