It took 3 hours for 2 speakers – the Umni CEO Elitza Stoilova and the CEO of PrEXCELerator Bulgaria | STRATEGY+ Business Lab. Sylvia Pavlova, to go over the background and the results of the first research about the technologies in tourism in Bulgaria done in cooperation by the two companies and the first report of its kind mapping the Bulgarian startups working on tech for tourism, what software and hardware have been developed and is ongoing and what are the empty niches. The two speakers upgraded the report with information about the newest trends and prognoses in the tourism industry globally and in Bulgaria. The event attracted hospitality professionals and local media.

Umni was featured in the report not only as a co-creator of it but also as one of the very active startups providing the local tourism industry with tech solutions. The report featured the AI chatbots for hotels, travel agencies, and restaurants by Umni, as well as the first tourism city AI chatbot made in Bulgaria by Umni in 2019 for the tourists of Plovdiv city as a European Capital of Culture.