A few publications in the local media reflected the rise of “Dr. Ross” – the virtual assistant at the Reverse Dermatology clinic that is powered by Umni. The attention of the press was attracted by the following: “The first of its kind, the chatbot that was named Dr. Ross consults about aesthetic procedures.
It is part of the Reverse Aesthetic Dermatology and it began its work early December 2018. It is available around the clock, 7 days per week. Its major benefit is saving time. The procedure of scheduling a visit to the clinic became easy and quick, no more waiting on a phone. It significantly simplifies the consultation about various procedures. The online consultant directs the clients and gives necessary explanations based on clients’ personal needs and preferences”.