Chatbots: revolution in tourism

An article by Umni on the benefits of chatbots in hospitality and tourism was published in Serbian in the online tourism and hospitality magazine TURISTIČKI SVET.

The title “Revolution in the tourism industry: the rising star of chatbots” perfectly reflects the need for digitalization and automation in the industry as a long-term solution and an important investment for the way out of the crisis and recovery after Covid-19.

Our team thanks TURISTIČKI SVET and Editor-in-Chief Ljiljana Rebronja for sharing our article and support