Umni participated in a panel on “The role of technology and innovation in the new tourist reality” during the winter edition of “Holiday Spa & Expo’20”.

Representatives of businesses-providers of technological solutions for the tourism industry spoke about the need for digitalization, automation, and robotics in tourism at this time to help get out of the crisis faster and how different technologies help businesses and customers. Umni talked about the benefits of AI chatbots for hotels, travel agents, and other travel businesses.

???? A record of the panel can be seen here ????