It was an honor for Umni’s team to participate in the AI & I conference in Sofia Tech Park with a lecture on Bulgarian chatbots.
For the first time, we shared the success of our chatbots instead of talking about the success of chatbots abroad.
Did you know that women chat with virtual assistants – twice as much as men?
Only one of our chatbots saved the company staff nearly 450 hours of work in 4 months, increased by 17% the requests, tripled inquiries and served more than 2600 clients, with an average of 33% of them chatting at night.
Smart Assistants are becoming invaluable virtual colleagues, helping staff do their jobs better and assisting clients even at 2am.