On 09.02 from 14:00 pm, a compatible webinar of the companies Umni, Hotelbox, and Quendoo will be held, dedicated to the innovations in digitalization in hotels in 2023. The webinar is intended for hoteliers who want to keep up with the trends, and their hotel is competitive.
In the webinar, users will learn more about a hotel AI chatbot – a 24/7 employee, as a reservation and marketing tool, serving guests 24/7 by recognizing more than 8,000 questions, an assistant, and a coach in the pocket of the employees.
The topic of the advantages and disadvantages of a digital agency for hotel marketing will be advocated, as well as the global trends in hotel distribution in 2023. In addition, hoteliers will learn more about the hiring of hotel employees and the use of expertise, as well as what are the recommended services in digital marketing that they should require from the digital agency.
In the third part of the webinar will be discussed the factors increasing direct bookings through the reservation module of the hotel site, the importance of payment methods, stock support and channel management with a channel manager, and the use of the user experience model by Booking on the hotel website.
Participants will have the opportunity to ask their questions to the experts representing the three companies. The three lecturers together have nearly 60 years of experience in hospitality and tourism. Umni is a platform for creating and managing a chatbot with artificial intelligence. Hotelbox is a digital agency for hotel marketing. Quendoo provides a booking engine and channel manager for direct bookings for vacation properties and hotels.
We share with you a link to the program and to register for the webinar here.