Umni on the Air of “TV Europe”: The Chatbot benefits

Interview TV Evropa

The CEO of Umni, Elitza Stoilova, was guest in the studio of the “Business Daily” program with anchor Dimitar Vuchev for 15-minutes chat on the air about the benefits the virtual assistants bring to the business.

Elitza surprised Dimitar with the fact that the first chatbot was made in 1966 and according some new publications, the annual savings from using chatbots in several industries as insurance, finance, sales and customer services are expected to rich 174 billion dollars.

Should people be afraid loosing jobs due to automation, what is the chatbot role in the smart city, which businesses and industries will benefit the most from using virtual assistants – find out the answers on these and other questions in the interview here