At the beginning of October Umni attended the VII Annual Conference Travel Academy in Sofia at the new Hyatt Regency Sofia. On October 9 and 10, over 250 hospitality professionals had the chance to learn at the Umni stand more about the chatbots for hotels, travel agencies, restaurants, and other tourism businesses.
We were pleased to find out that despite the pandemic there is increasing interest in chatbots as a solution for hospitality businesses and it can be expected for the businesses in this industry to invest in digital technologies as soon as there is a sign of recovery.