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A Chatbot in a Beauty Salon? This is the Future!
“My God, this is so convenient, why don’t other salons have it?” exclaim Beauty Point customers when they first make a reservation or have a question answered by the salon’s chatbot, Beautko. Every day, the salon receives at least one new booking through the chatbot.
Gamification with a Website AI Chatbot for Power Marketing
In a world where marketing is constantly evolving, it’s important to find new and innovative ways to reach your audience. And what better way to do that than with gamification? What gamification is? Gamification is the process of taking an application or a game and integrating it with technologies, products, and services or others, such as chatbots, software platforms, etc. to motivate participation, interest, engagement, and brand loyalty.
10 Mistakes to Avoid When Implementing an AI Chatbot on Your Site
The chatbot is here to stay – with our business, our customers, and staff. How can you be sure that you use it correctly and do not make mistakes? Here’s how: learn from those who have already made mistakes and corrected themselves. Use the good practices we will share with you and avoid the mistakes to have a working AI solution – your chatbot, for the benefit of everyone in your business ecosystem.
Chatbots Will Become an Inseparable Part of the Digital World
Bloomberg TV invited our CEO, Elitza Stoilova, to its studio for a conversation with the host of the “Business Start” show, Roselina Petkova, on the topic of AI chatbots.
Why the Hotel Chatbot is a Must-have for Data Collection
Last week, PhocusWire published a feature article on the topic of hotel chatbot and why it is a must-have tool on a business’s website to collect user data. The author of this publication is our CEO, Elitza Stoilova. The article is useful to everyone, not just tourism businesses – Google will one day stop supporting cookies and businesses will have to rely more on the customer data they collect on their site. The AI chatbot on the website is an extremely suitable tool for this purpose.
The Time of AI Chatbots in Libraries is Coming
When the Varna Regional Library Pencho Slaveykov closed its doors for 13 consecutive weeks at the beginning of the pandemic, Ellie was the only one left working to communicate with customers. She took over many of the questions, took care of the requests for re-assignment of the borrowed literature, and she did it overtime, because 34% of the library’s customers made their inquiries at night. Ellie is the library’s smart digital librarian – an AI chatbot that saves the time of at least 2 librarians to allow them to handle tasks that match their qualifications.