Bloomberg TV invited our CEO, Elitza Stoilova, to its studio for a conversation with the host of the “Business Start” show, Roselina Petkova, on the topic of AI chatbots.
The reason for the meeting was the largest freely accessible AI chatbot model of Meta, and how in the USA media turn a fly into a media elephant: the AI chatbot had said that Trump was the president of the USA.
Meta wrote: The BlenderBot3 chatbot is a conversational AI prototype Demo, a research project that doesn’t have the purpose to inform and can make mistakes. The purpose is entirely scientific: to teach BB3 to talk more humanly with people as well as to improve the mechanisms that prevent the chatbot in freestyle conversation from saying things we as humans do not approve as discrimination, rudeness, insults, etc.
Meanwhile, Meta’s BlenderBot3 is a unique creature:
– 58 times more data than its previous version!
– Makes 47% fewer mistakes
– 31% higher quality of communication than its predecessors
Smart chatbots are increasingly entering the business. Business AI chatbots don’t have such problems as these huge AI chatbot models as the ones of Meta and Google. The answers of the business chatbots are controlled entirely by the business team. Every response given to the user is written by a person either in Marketing Departments or Customer Support. You can easily implement an AI chatbot on the site and enjoy all the benefits it gives to the business, customers, and staff. With full control!
The whole conversation is here (BG).