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Main Menu in a Website Chatbot
As the name suggests, the Main menu in a chatbot offers the user to choose from several options, presented as cards with images, texts, and buttons. The main menu is the most important information that you and your business want to give to customers – your products and services with direct links to access them, contact information and forms to fill out, locations, FAQs, important notifications, news, promotions, or other useful information.
5 Chatbot Features that Benefit Most Your Business
According to the newest Research and Markets forecast, the global chatbot market size is expected to reach $3.99 billion by 2030. The market is expected to expand at a CAGR of 25.7% from 2022 to 2030. The chatbots for the marketing application segment are expected to register the fastest growth rate during the forecast period as chatbots can connect the customers directly to service providers. So chatbots are here to stay!
Our CEO: Allow Technologies to Give Us Up Back The Time to Be Human
In the newest episode of the podcast for personal and career development of the National Bulgarian Radio, “257 podcast”, a co-host to the podcast anchor Katya Vasileva was our CEO, Elitza Stoilova, who was also presented to the audience as the Chatbot Queen. Elitza shared her insight into what the human story is in managing AI, the obstacles that become a gateway or steppingstone to the next level, and the communication issues in running a business that led to seeking and finding alternatives to manpower in which AI chatbots became the solution.
Avatar and Welcome Message in a Website Chatbot
Do you know what is the importance of creating an avatar for an AI chatbot? It becomes he or she – part of the business family – a digital persona with a name so customers experience the technology not as a robot but in a more human way. Choose an avatar with branded colors that you want your customers to remember and associate with your business. When you meet someone, you greet them first, right? The welcome message is the first thing a customer sees in the chatbot from your business along with the avatar and the name of the AI chatbot. A welcome message is an inseparable part of the chatbot image.
Forms in a Website Chatbot
We are pretty sure that you are familiar to the usage of forms and their pros and cons, but in the next few paragraphs we will show you their power when used in a chatbot. Don’t you want to know how to upgrade your to become more competitive? Websites forms are used for a very long time, but when placed in a chatbot, they become more effective than ever. The reason is that a chatbot can provide every customer a form specific to his/her needs and interest based on the customer journey in the chatbot or on the question asked.
What is Chatbot Replacing? Comparison of AI chatbot vs its Alternatives
There are many alternatives to chatbots, but none of them can provide the same benefits as a chatbot does. Chatbots can have a conversational AI module that allows them to learn from each interaction they have with a user and improve their performance over time. There is no denying that chatbots also could have their weaknesses depending on the implementation case, but this software solution comes with many benefits. Chatbots offer a more personalized experience to customers and are also more cost-effective and scalable than other alternatives.