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Redirect from Conversational AI Answer to Other Chatbot Element
Do you know that conversational AI can not only be used to answer potential or current customers with a short text, which means taking care of the frequently asked questions instantly, but it can redirect automatically to a carousel with images, and more information on the topic, and buttons with calls to action! Redirects from the answer provided by the conversational AI module in the chatbot to another chatbot element are used when the answer to a customer question would contain too much information and would require further action from the customer.
Good Practices and Ideas on How to Use Chatbot Elements to Create the Perfect Chatbot
The chatbot elements and logics are the two key components of the chatbot. The elements are what the user sees and interacts with, while the logics are how these elements are connected with each other. It’s important to plan these two components before you start developing your own chatbot because they will determine how your chatbot will look and behave. They also help to determine the features of the chatbot, what it will do, how it will react to different questions, etc. The logic behind the chatbot and its flows determine how it responds to certain questions.
Our CEO in the List of 30 Women in Tech in Bulgaria from 10+ Tech Verticals
Thanks to Recursive, our CEO, Elitza Stoilova is in the list of 30 women in tech in Bulgaria from 10+ tech verticals and is listed in the AI (artificial intelligence) niche. The topic of the article is what business problems the Bulgarian female founders solve and what are their plans for the upcoming year 2023.
At The International Beauty Conference – With a Chatbot of The Conference
Umni participated with a stand in a 2-day International Beauty Conference, organized by the Association of Medical Beauticians (AMB) in Sofia, at the Grand Hotel Millennium. The conference brought together owners and professionals from the beauty industry with world-renowned speakers and professionals, manufacturers, suppliers, and others. Thanks to the partnership with AMB, Umni was able to present a chatbot for a website in the best possible way – by making a basic chatbot for the conference, which would inform the participants about the program and the speakers.
Umni Again with Recognition, This Time from Vestbee: in the Top 25
It is an honor for our team to see the name of our CEO, Elitзa Stoilova, оn the list of Top 25 women from Bulgaria who contribute to the development of the VC & Startup ecosystem in Central and Eastern Europe. The list was compiled by Vetsbee, a leading platform and community of start-ups and investors in the region, and it was a pleasant surprise for the team. We are happy that the efforts of our team and our CEO have received such recognition.
Will the hotel website in 2023 be а dust collector or a money machine in а cookieless world?
Elitza Stoilova, our CEO, was invited to write an article on the topic in BGTourism.bg and shared many ideas in response to the question of what the hotel needs to do to turn its site into a money machine, only one of which is the use of a hotel AI chatbot.