umni hotel horizont

Our hospitality business has an interest to engage with chatbots

Within one week after the Investment and Technologies Forum in Sofia that held place early June 2018 and the interview on Bloomberg TV, let’s discuss one more time that topic: technologies in the hospitality business. Because we are constantly asked a question: how technologies will change one or other business, it would be correct to ask: “How coming new technologies will change the life of working people?” Because clients are humans first, how their daily life will change and therefore what the business can expect, invest and implement to meet the customers’ expectations and needs.

A little bit more on the topic in this interview in the morning block of Radio Horizon.

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