The hotel AI chatbot – an example of innovation
Our client, the 5-star hotel Casa di Fiore, was included in the Digitalk report on the best projects of ‘2021 as a result of the A1 competition, as an example of the successful implementation of an artificial intelligence chatbot. It is nice to see that the topic of chatbots is not only addressed in the hotel project (p. 76), but also elsewhere in the report.
The chatbot in service to beauty industry
What do brands like Sephora, L’Oréal, Madison Reed, Estee Lauder, and the Bulgarian studio Beauty Point have in common? All these beauty businesses use chatbots to communicate with their customers, sell services, book appointments, and many more.
AI chatbot in tourism: best practices in Bulgaria
“AI chatbot in tourism: good practices in Bulgaria” was the topic of Umni, with which our team took part in the 5th National Conference SMARTOURISM.BG under the patronage of the Ministry of Tourism in late April. Just to remind you that Umni was awarded as “Best software for hotels and restaurants for 2019” during the 3rd National Conference SMARTOURISM.BG.
A good chatbot starts with the theory at school
The earlier a marketer gets acquainted with the concept of chatbot technology and its many uses, the better. It is best to have the first contact at school or at the university. That is why for the 2nd year in a row the CEO of Umni, Elitza Stoilova, presented a lecture on chatbots with artificial intelligence to marketing students from the New Bulgarian University, by the invitation of Justine Toms.
Umni with a pitch on Selection Day
If you’re listening to a late-night radio show and chatting with a business at the same time, you’re not a weird person. In the last 2-3 years, chatting around midnight has become a habit for about 35% -45% of Bulgarians – and not only in our country. These are statistics from the chatbots of businesses from different industries, made on the chatbot platform of Umni.
Founder Institute with another Umni recognition
One more recognition came, again from the Founder Institute, the leading accelerator that is committed to supporting female founders. Our team is proud to be listed among the top 50 fastest-growing women-led companies in 2021 among the FI alumni due to our co-founder and CEO Elitza Stoilova.