Umni with a webinar on automation as a crisis solution

On May 12, together with our partners Travel Academy, Umni had a webinar on how technology helps and will help businesses get out of the crisis (emphasis on tourism, but the trend is valid for all industries).

During the webinar, questions were discussed as to what technologies already exist and help the tourism business and what technologies are emerging/enhancing at the moment and should be considered in the planning of the next 5 years, for self-service as the main form of service in the post-crisis period and what are 10 Gartner recommendations for business adaptation right now.

Of course, we also mentioned AI chatbots as an affordable and fast deployment solution. Elitza Stoilova, CEO of Umni, was the panelist on the topic of automation as a crisis solution in this webinar.