The success of Umni in the field of AI chatbots in tourism did not go unnoticed by the Bulgarian Ministry of Tourism. Umni was featured in issue 16 of the Ministry’s newsletter with an interview with our CEO, Elitza Stoilova. The publication mentions that Umni has won a prestigious UNWTO global Startup competition, along with our AI chatbot that wins hotels and tourists.
The expert interview is on pages 32-37, where our CEO Elitza answers many questions about the use of AI chatbots in tourism and at destination level. We are delighted to be recognized as experts and a company helping tourism in Bulgaria.
Our platform is fundamentally changing the communication between hotels and tourists, making the travel and stay experience more seamless and enjoyable than ever, and our AI City Concierge is proof that technology today can solve problems for people and businesses not just at the level of a company, but at the level of a destination, and in any industry.