Umni with a webinar for World Tourism Network
Umni held a webinar for the audience of the World Tourism Network – a global network of hospitality professionals, as part of the WTN Launch and Expo program.
The smart library chatbot by Umni in the TV news about AI
In its news report, Nova TV illustrated the news about the concept adopted by the government for artificial intelligence in Bulgaria with the virtual assistant librarian Eli – the smart chatbot of the Varna Regional Library and a joint project of the library and the Umni team.
During the pandemic, Eli proved its potential to help librarians not only by automating frequently asked questions but also by reassigning books. We are very glad that this project was chosen to illustrate in practice the use of conversational AI for the benefit of business and consumers in our country – innovation does not belong to specific industries, but to the people who work in them, and the Varna Regional Library continues to be a leader in digitization and innovation.
Umni In Scotland directory for technology solutions
Umni was included in an interactive directory, created to help tourism businesses with ideas, recommendations, and solutions for faster recovery. The directory has been created by people in the industry and includes a list of companies that offer technology solutions, from Scotland, the rest of the UK, and the world.
The companies offer various digital solutions from online ticketing and creating podcasts, to app development and social distancing solutions. Umni is presented with solutions for hotels, tour operators, and other businesses in this industry with the implementation of conversational AI.
Umni with a booth at the prestigious Forum Real Conference and Exhibition
Umni will be one of the exhibitors at the prestigious exhibition and conference for construction, innovation, real estate, and investment in Bulgaria, “Forum Real”, from 3 to 5 December’12. The virtual exhibition is among the leaders as the largest exhibition for real estate, investment, construction, and innovation in Bulgaria, with hundreds of exhibitors and over 30,000 participants. Market trends will be presented, debated, and analyzed at the conference.
In addition to a virtual stand, Umni will be presented on 4.12.20 at 10:00 in a panel on “Will the cities of the future be smarter after Covid 19?“, at which the CEO of Umni Elitza Stoilova will be the moderator.
Forum Real presents Who’s Who from the real estate and investment industry in Bulgaria.
Umni mission featured at Personal Brand Stories
An international consulting company for PR and Communications Balanced Communicator presented in its story cycle about inspiring business founders, Personal Brand Stories, the co-founder of Umni, Elitza Stoilova.
Elitza’s personal story, her vision of technology in people’s lives, and her motivation for development were shared in the social media accounts of the company. Balanced Communicator tell stories of visionaries, entrepreneurs, and professionals passionate about and dedicated to their mission.
Umni webinar about AI chatbots at the invitation of ABTTA
At the invitation of ABTTA, the Umni team held a webinar for travel agents and tour operators on “AI Chatbot – an assistant on three fronts: marketing, reservations, customer support.”
Participants learned about current customer behavior changes caused by the pandemic, what a chatbot is and how it is used for marketing and sales, how adding conversational AI improves customer service, and why now is a good time to implement an AI chatbot.
Umni shared with the participants’ additional resources such as reports, researches, and other readings on the topic as well as some tips and good practices for using AI chatbot for business.