Umni turned 3 years old!
Yes, Umni turned 3 years old and it is truly exciting for our team! As 3 years ago we are still full of ideas, keep walking towards our vision, keep developing our service, and growing our customer base.
Umni hotel AI chatbot is #1
Umni participated in the first Robotics Tournament organized by EduBots, the Association of Robotics and Automation (PARA), Innovation Starter, Sofia Tech Park, and TechnoMagic Land. Our company joined the event with Umni smart hotel chatbot and left it with 1st place in the category “Complex tasks and Artificial Intelligence”. Umni’s hotel chatbot has a centralized AI module and, in addition to standard tasks such as automating requests for accommodation, massage, spa, and other hotel services allows hotel customers to ask questions and receive direct answers according to the hotel’s services and conditions. The centralized hotel module allows hotel (or other business) chatbots to “learn” from each other and become smarter faster. The Robotics Tournament was a great opportunity for Umni to show how artificial intelligence helps business.
MyBot by Umni in the Top 3 at Pitch2Pitch
Umni finished in the top 3 startups at the GRAND Finale of the year-long Pitch2Pitch Startup competition. Over a year ago Umni won the 2nd monthly pitch competition to qualify for the Grand Finale. At the Grand Finale, Umni team reported the accomplishments for the past months just to list a few: building Beta of MyBot, the Umni’s Chatbot Management Platform, adding a centralized AI module, reaching over 1 million messages in our bots in less than 12 months. It was an amazing experience and opportunity to pitch in front of investors among other innovative startups. Umni is proud to join the best being the only software solution getting to the very top.
Covid-19 and technologies in tourism – Umni in TV Europe – part 2
Is there a change in the use of technology? The question of the anchor Dimitar Vuchev became a topic for the second part of the show Business Daily on TV Europe with the participation of the co-founder of Umni, Elitza Stoilova, and the co-founder of PrEXCELerator Bulgaria, Silvia Pavlova, on the occasion of the presentation of the 1st report for Bulgaria technological solutions in the tourism industry. BULGARIA: Tourism Tech Mapping Report 2020 is a joint study of the two companies and will be officially presented on 29.09 at the Metropolitan Hotel Sofia.
“Even before Covid-19, according to a McKinsey & Company study, 92% of companies believed they will have to change their business models as a result of digitalization. As a result of the pandemic, these processes accelerated within a few months to results what was expected to happen in the next 6-10 years”, said Elitza Stoilova on the air. For more on the government role in technology development, practices and investments in tourism technology in the world and the good example of Scotland, see part 2 of the show.
The show was broadcasted in 2 parts.
Technologies in tourism in Bulgaria – Umni in TV Europe – part 1
“Despite the image of Bulgaria as an outsourcing destination in technology, the rapid development of the startup ecosystem in recent years and the development of tourism as a strategic industry, only 38% of companies developing technology in tourism in Bulgaria have been founded in the last 5 years,” shared on the air of TV Europe, in the show Business Daily, CEO of Umni, Elitza Stoilova, in a conversation with the anchor Dimitar Vuchev on the occasion of the presentation of the 1st for Bulgaria report on technological solutions in the tourism industry. The report BULGARIA: Tourism Tech Mapping Report 2020 is a joint study of PrEXCELerator Bulgaria and Umni and will be officially presented on 29.09 at the Metropolitan Hotel Sofia.
“One of the reasons for the slower penetration of technology in tourism in Bulgaria is the lack of large consumers to invest in and use local solutions, which would encourage startups to focus their know-how on solving problems in this industry. Lack of up-to-date information about the development of technologies and their practical application, as well as a dose of conservatism in the industry itself are other obstacles to the introduction of new technologies in the industry by startups, “explained Elitza Stoilova in the talk show.
The show was broadcasted in 2 parts.
Chatbot – an impartial sociologist during protests
Bulgarian National Radio – Sofia covered with an interview on the topic the launch by Umni of a chatbot for public opinion survey only 24 hours after the first citizens’ vote in it.
Chatbot as a platform for public opinion gives an equal opportunity to all who want to share what they think – with a few clicks, around the clock. It has access to a potentially much larger audience because it’s on Facebook Messenger, and can spread much faster because it’s easy to share without committing people to such routine activities as phone interviews. An important feature of this otherwise very simple chatbot is the ability to provide feedback with ready survey results – in real-time!
The use of chatbots for community service is not new. Survey chatbots are used by businesses, NGOs, or government organizations to gather information on topics of public importance and feedback from citizens. In the spring, at the height of the pandemic, media spread the word about many COVID 19 chatbots informing people about the virus and how to protect themselves. There are many educational chatbots that are designed to increase people’s interest in an important topic such as the problems of different groups of people, environmental protection, endangered animal species, and others.
To share your opinion about the protests in the country using the Umni chatbot, enter the bot at this link: https://m.me/yes.or.not.bot