Umni in panel about tech in tourism in Holiday Spa & Expo 2020
Umni participated in a panel on “The role of technology and innovation in the new tourist reality” during the winter edition of “Holiday Spa & Expo’20”.
Umni featured with lecture at the 1st international PropTech conference in Bulgaria
Umni was one of the featured companies at the Hot Topic Atelier during the 1st international PropTech event in South-East Europe, PropTech Bulgaria 2020 on 04.11.20.
Umni had a lecture about the usage of chatbots in real estate. At first glance, AI chatbots are not associated with proptech, but when you think: customer services, communication, management, chatting with systems, and giving platforms option to give customers written or voice answers or feedback, then you would see where chatbots stand. Chatbots are not a novelty in real estate and we hope to see them used even more!
We are proud to stand among the speakers from all over Europe, South Korea, Singapore, and other leading in Proptech countries.
Umni accepted at Startup Spotlight
We are proud to announce that Umni was accepted and participate in the Startup Spotlight match-making program and competition.
The program helps ambitious founders to turn their early-stage startups into successful companies. Selected startups will get access to a highly-curated network of founders, investors, experts, and partners to help them reach their objectives. The program concludes with a private pitching event where the best startup will be awarded a €225K investment prize. Our team is looking forward to two months of meetings and hard work on our pitch deck. Wish us luck!
Umni with stand at Travel Academy
At the beginning of October Umni attended the VII Annual Conference Travel Academy in Sofia at the new Hyatt Regency Sofia. On October 9 and 10, over 250 hospitality professionals had the chance to learn at the Umni stand more about the chatbots for hotels, travel agencies, restaurants, and other tourism businesses.
We were pleased to find out that despite the pandemic there is increasing interest in chatbots as a solution for hospitality businesses and it can be expected for the businesses in this industry to invest in digital technologies as soon as there is a sign of recovery.
Already 2 million messages
Just 3 months ago Umni celebrated a milestone: 1 million messages in our chatbots in less than 12 months. We were looking forward to the next million and we didn’t expect it would happen so fast, but it is already a fact. At the beginning of October, Umni bots made 2 million messages!
However this time we would like to share something different – there is a trend that doesn’t change through the months and years Umni assists businesses with chatbots: women are more active in the chatbots. They are significantly more than men as a customer base and they chat twice more. For us, this is another proof that people take their offline habits and transfer them to the digital world.
Umni co-creator in the 1st Tech in Tourism mapping report in Bulgaria
It took 3 hours for 2 speakers – the Umni CEO Elitza Stoilova and the CEO of PrEXCELerator Bulgaria | STRATEGY+ Business Lab. Sylvia Pavlova, to go over the background and the results of the first research about the technologies in tourism in Bulgaria done in cooperation by the two companies and the first report of its kind mapping the Bulgarian startups working on tech for tourism, what software and hardware have been developed and is ongoing and what are the empty niches. The two speakers upgraded the report with information about the newest trends and prognoses in the tourism industry globally and in Bulgaria. The event attracted hospitality professionals and local media.
Umni was featured in the report not only as a co-creator of it but also as one of the very active startups providing the local tourism industry with tech solutions. The report featured the AI chatbots for hotels, travel agencies, and restaurants by Umni, as well as the first tourism city AI chatbot made in Bulgaria by Umni in 2019 for the tourists of Plovdiv city as a European Capital of Culture.