Umni Webinar: chatbots and MyBot in action
Umni organizes an online presentation and a demo of a chatbot for a hotel and a travel agency, the chatbot management platform MyBot and ideas for applying the chatbot.
In 40 minutes, Umni CEO Elitza Stoilova will tell what chatbots do, how they help, how they can be used, how much they cost, and answer questions.
As a reminder, Umni was one of the first companies to reach out to help the local tourism industry and offer its services for free.
- For the hotels: free implementation and free support until September 1 of a basic hotel chatbot with conversational AI
- For travel agencies: free implementation and free maintenance until September 1 of a basic chatbot.
Participation in the webinar is free, but with a limited number of participants. Registration: https://m.me/umnipromo (in Bulgarian only). As an alternative, you can register by sending us an email at sales@umni.bg
Umni with a webinar on automation as a crisis solution
On May 12, together with our partners Travel Academy, Umni had a webinar on how technology helps and will help businesses get out of the crisis (emphasis on tourism, but the trend is valid for all industries).
During the webinar, questions were discussed as to what technologies already exist and help the tourism business and what technologies are emerging/enhancing at the moment and should be considered in the planning of the next 5 years, for self-service as the main form of service in the post-crisis period and what are 10 Gartner recommendations for business adaptation right now.
Of course, we also mentioned AI chatbots as an affordable and fast deployment solution. Elitza Stoilova, CEO of Umni, was the panelist on the topic of automation as a crisis solution in this webinar.
Chatbot became an employee of the month. His twin started working locally
Edward, the chatbot of the Radisson Blue Edwardian Hotels chain, is one of the most famous hotel chatbots. This is not because it was the subject of many case studies, but due to its popularity among clients of the chain. Look yourself: nominations for the best employee of the month, personal tips left for him at the Front Desk and even proposal for a marriage that followed a guest question βDo you have a girlfriend?β Edward replies to 16,000 questions about 14 hotels. For a human being it is impossible to handle the same volume of information.
The Umnibot is the mirror Bulgarian project of the British Edward and although it is 2 years younger than the servant from the island, it pushes hard to achieve the same level of skills.