Is Google’s AI chatbot intelligent?

Is Google’s AI chatbot intelligent?

This week’s top news in the world of AI chatbots is the scandal surrounding Google engineer Blake Lemoine, which was removed from his position in the company after he announced that the language model for dialog applications of the technology giant, LaMDA (conversational artificial intelligence), has become an intelligent creature with a level of intelligence of a 7- or 8-year-old child. LaMDA is a dialogue-trained model with 1.56 trillion words and 2.81 trillion sentences behind its training. The model has access to external resources of information and calculates what to answer based on the analyses of sentences or paragraphs received from a user. The answer also must be logical, specific, interesting, respect the facts and be responsible (to avoid discrimination and others similar). No wonder Google’s well-trained AI chatbot system is believed to be “intelligent” by someone.

Our manager, Elitza Stoilova, was asked for a comment by the TV show “Your day with Lora Indjova” on Nova TV. The scandal with the Google engineer has again raised the issue of the use and the benefits of AI chatbots – they are many and do not threaten the business.

Today businesses are widely using AI chatbots for customer service and support, marketing, and sales, staff support and communication, and many other benefits. An AI chatbot on a business site doesn’t have to know trillions of sentences or compose customer answers itself. Up to the comma and the dot in the answers, they are created and maintained by the team of each business in the platform from which the bot is managed, trained, and upgraded – as it is on our platform Umni. Fast, easy, affordable, and without mystique.

Here is a recording of the conversation about the topic on Nova TV. Thanks to the team of the TV show for the invitation and the opportunity to talk about the benefits of chatbots!